About me

I agree with your thoughts regarding a CAS. I have 4 outdoor cameras that I have been trying to work with SS for over the past 6 months to fix why they sporadically work. Technicians offer virtually no assistance and as of today, simpli do not respond to call back commitments or respond to emails attempting to set up a time to spend on figuring out the issues. I currently have only 1 outdoor camera that works 80% of the time and one camera that works less than 10% of the time…and 2 that I cannot get to come back online to work any percent of the time. It is just wrong for a company to proclaim to offer security service…yet your total security system is dysfunctional. On a positive note, all inside cameras and the security system appears (I hope) to be functioning properly. Would love to reach out to others with outdoor camera problems to take this to another level that will get service attention.