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cjkfamily

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February 8th, 2024

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cjkfamily
replied to a comment on 's post

1 year ago

Is anyone else still experiencing doorbell camera auto night vision failure? I can get it work once after turning the feature off and then turning it back on but then it stops functioning again. Is there something more I can do or will I have to wait for a software update?

Yes, I will. I also called SS and explained the peculiarity regarding our video doorbell settings to a SS tech. Our video doorbell is still operating properly in the 480p setting with the night vision in the off position night and day. I tried re-set

cjkfamily
liked 's reply

1 year ago

@cjkfamily​ This is interesting, so it sounds like toggling the settings on your Video Doorbell Pro, and rebooting your indoor camera was able to help their Night Vision settings work properly again. Thank you for sharing this! If you run into this

cjkfamily
followed 's post

1 year ago

Is anyone else still experiencing doorbell camera auto night vision failure? I can get it work once after turning the feature off and then turning it back on but then it stops functioning again. Is there something more I can do or will I have to wait for a software update?

cjkfamily
commented on 's post

1 year ago

Is anyone else still experiencing doorbell camera auto night vision failure? I can get it work once after turning the feature off and then turning it back on but then it stops functioning again. Is there something more I can do or will I have to wait for a software update?

We've had our SS doorbell camera for 2.5 years. It unexpectedly lost its regular in-color mode, paired with murky B&W night vision during darker nighttime hours. It effectively operates in-color during daylight hours. Nothing has changed with res

cjkfamily
joined community.

February 8, 2024