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Base batteries not charging

I've been getting an error message from my base station that says the backup batteries are not charging. I called support today and they had me power down the base station and pull one of the batteries for about a minute, then re-insert it. It seemed to work, but just 2 hours later the base station

@emily_s thanks! Let me check!!

Base batteries not charging

I've been getting an error message from my base station that says the backup batteries are not charging. I called support today and they had me power down the base station and pull one of the batteries for about a minute, then re-insert it. It seemed to work, but just 2 hours later the base station

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Base batteries not charging

I've been getting an error message from my base station that says the backup batteries are not charging. I called support today and they had me power down the base station and pull one of the batteries for about a minute, then re-insert it. It seemed to work, but just 2 hours later the base station

Yes. We just installed fresh batteries. Updated firmware. Now we get the backup batteries are not charging. It seems the firmware update may have caused an issue you guys should investigate.

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Base batteries not charging

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Base batteries not charging

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Base batteries not charging

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