Yup that mic scenario makes sense. The second set of cameras SS sent me still not fixing anything. They are going back to SS today. So bad that it seems SS has no intention/desire in fixing this. I guess they have no respect for the customer. I'm now

@gregchas​ Sorry to inform you but with those 2 new (refurbished most likely) cameras the issue still will not be fixed. I worked with one of SimpliSafe's people and identified the issue with them by taking one apart and seeing what the issue was, we

I called SS about the noise problem still being present after SS says "We have identified a possible cause of this issue, and it should no longer be occurring on updated SimpliCams" "If you are experiencing the above symptoms, please contact our Supp

100% agree with your statement. I have been hoping that new buyers or people who are potential buyers will read these posts before their return date expires or before they buy anything from them. Simpliunsafe can care less about their products after

Routinely my doorbell camera will detect motion, but not turn on the infrared. The result is I have a black screen recording, and I’m worried about what triggered the camera that I cannot review.  I keep hoping all the negative feedback and rev

@clark511​ Simpliunsafe doesn't want to fix the problem, if they did it would have been fixed a long time ago. All they want to do is sell their junk to unsuspecting customers and get them on the subscription plan. I have been through it all, every t

At some point, after spending time and effort to make the system work, I gave up. I took all of the sensors and cameras and put them in a box that I'm trying to sell, but no one will offer any amount of money for it. I bought 6 Arlo cameras for a fra

I’ve had the system for about a year and the quality is so terrible I’m considering switching to a different service. Notification delays, devices disconnecting, the updates won’t even install. For how much I paid, it’s unacceptable. Our house has $8

@clark511​ SimpliSafe needs to do better before enough unhappy customers come together for a class-action. I have been posting that for a while, I can't believe no one has started one.

Thanks, after several attempts recalibrating, I finally had to uninstall and reinstall - twice, despite being within 30 ft and directly line of sight of the base station. Only took me an hour to get it working again, with absolutely no idea what cau