The more you can do through the app the better. I assume by the time I get back to my house half of the sensors will be offline. Considering the problems I have had this year. I didn’t have any problems at all for the first 2 years. Since going to th

​I came home tonight and my entire SimpliSafe System is wiped out. All sensors gone and my base station is glowing white. ​ Called support and all they told me to do is basically reconfigure the system from scratch. I have a ton of sensors and cameras. We are talking hours and hours of work.&n

I am a new user and also was suggested by SS support to reset my base station several times. Definitely, they need to provide a way to do so via the app instead of removing a screw from the base and removing the battery.

Since the base is connected to the main office by a cell connection, there should be no reaso it can't get a signal to reboot!

@davey_d​ Just to add to you data points: The "outage", as described, happens whether the client seeking the stream is a cell phone or computer on the local LAN. WiFi or hardwired. If you're blaming ANY connectivity locally, you are mistaken. I

Over the last 3 weeks, my camera has dropped off the account half a dozen times. Every time I set it up, it's like I'm installing the camera for the first time. I emphasize it's dropping of my account, not off my network. There's a different error if it's not on the network - that's not what I'm