‎mpsachdev | SimpliSafe Support Home

mpsachdev

Joined 

August 15th, 2023

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New customer to simplisafe

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mpsachdev
replied to a comment on 's post

2 years ago

Upon initial installation of my system, I discovered that two doors needed slim magnets to be installed due to the way the doors were designed. After 6 weeks, and a few glitches in Simplisafe understanding my problem, two small slim magnets were delivered. How are these installed? An entry se

Thank you very much @emily_s . I'll order the slim magnets. I wish they ask at the time of placing the original order.

mpsachdev
liked 's reply

2 years ago

@mpsachdev​ I have a similar type of door at my home and have found it helpful to install a Slim Magnet on the thin frame around the door - I would recommend the same for your setup. If you contact our Support team, they can send you a Slim Magnet.

mpsachdev
followed 's post

2 years ago

Upon initial installation of my system, I discovered that two doors needed slim magnets to be installed due to the way the doors were designed. After 6 weeks, and a few glitches in Simplisafe understanding my problem, two small slim magnets were delivered. How are these installed? An entry se

mpsachdev
commented on 's post

2 years ago

Upon initial installation of my system, I discovered that two doors needed slim magnets to be installed due to the way the doors were designed. After 6 weeks, and a few glitches in Simplisafe understanding my problem, two small slim magnets were delivered. How are these installed? An entry se

Sending a picture of my door frame. unable to install the regular magnets of entry sensors due to the curve and lack of flat surface. Can you pls suggest how to install the regular magnets? or do I need the slim magnets. The earlier security system i

mpsachdev
joined community.

August 15, 2023