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Base station dead?

As a security system this should be alive ALL the time. It has way too many errors, and I have to reset this or reconfigure that constantly. Just a little irritated and frustrated. 10 pm on a Monday, we are watching TV. Simplisafe says something (I couldn't hear it exactly). Now the light is on a

Thank you. I've had that happen before. No reason found, no error logs just kicked the WiFi. The solution was to reset the WiFi. I tried that last night with no success. In this case something went whacky with the base station and it is getting re

Base station dead?

As a security system this should be alive ALL the time. It has way too many errors, and I have to reset this or reconfigure that constantly. Just a little irritated and frustrated. 10 pm on a Monday, we are watching TV. Simplisafe says something (I couldn't hear it exactly). Now the light is on a

I talked with a tech. We rebooted it and it's gone into a loop and not connecting. It's trying to connect to the sensors, keypad, SS servers, etc all at the same time .i.e it's door stop. They are sending a new base station, no charge and creditin

@JKSJ When I read posts like this, I shudder and start thinking for all the ways a system could deteriorate to this state. My SS3 system, since 2017, has always been stable and protects my family and property. Yes, personal experience is the only th

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Base station dead?

As a security system this should be alive ALL the time. It has way too many errors, and I have to reset this or reconfigure that constantly. Just a little irritated and frustrated. 10 pm on a Monday, we are watching TV. Simplisafe says something (I couldn't hear it exactly). Now the light is on a

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Base station dead?

As a security system this should be alive ALL the time. It has way too many errors, and I have to reset this or reconfigure that constantly. Just a little irritated and frustrated. 10 pm on a Monday, we are watching TV. Simplisafe says something (I couldn't hear it exactly). Now the light is on a

301

2

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Network down - no error logs?

I get a notice on my phone that my system has lost network connection. However, every other device on the network is fine and the speed test is normal. The cameras are dead, the system has no response, but the keypad works. Long story short. I got on chat and tried to reset the network setting via

Sure it may or may not work if the WiFi is down, but what caused it to drop the WiFi? That's really the question. The whole thing is completely unreliable and I'm constantly having to reset this or that.

Network down - no error logs?

I get a notice on my phone that my system has lost network connection. However, every other device on the network is fine and the speed test is normal. The cameras are dead, the system has no response, but the keypad works. Long story short. I got on chat and tried to reset the network setting via

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1

Network down - no error logs?

I get a notice on my phone that my system has lost network connection. However, every other device on the network is fine and the speed test is normal. The cameras are dead, the system has no response, but the keypad works. Long story short. I got on chat and tried to reset the network setting via

53

1

Network down - no error logs?

I get a notice on my phone that my system has lost network connection. However, every other device on the network is fine and the speed test is normal. The cameras are dead, the system has no response, but the keypad works. Long story short. I got on chat and tried to reset the network setting via

53

1

JKSJ

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Base station dead?

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Base station dead?

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Base station dead?

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Base station dead?

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Network down - no error logs?

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Network down - no error logs?

JKSJ

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Network down - no error logs?

JKSJ

Network down - no error logs?

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