‎Ambival | SimpliSafe Support Home

Ambival

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April 4th, 2023

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Ambival
replied to a comment on 's post

5 days ago

My front doorbell camera has been sending MANY motion alerts over the past few weeks. It mostly seems to happen at night, but when I look, nothing is there.  The doorbell is located on an adjacent wall to the side of my front door, so it does not actually look out towards the street.  It

@emily_s​ Is there any update to this? The doorbell is still basically unusable for purpose.

Ambival
replied to a comment on 's post

5 days ago

My front doorbell camera has been sending MANY motion alerts over the past few weeks. It mostly seems to happen at night, but when I look, nothing is there.  The doorbell is located on an adjacent wall to the side of my front door, so it does not actually look out towards the street.  It

Still checking to see if there are any updates on this. We are still seeing the same issue and an update was promised over a year ago.

Ambival
replied to a comment on 's post

3 months ago

I started using the new Video Door Bell Pro right after Christmas. It works awesome, but randomly the video looks like it has a sepia filter on the image. It makes the image looks brown instead of clean and crisp. Google explains what I mean here: sepia filter - Google Search It happens at random

No. Not this or any of the other issues with the doorbell camera. The issues with constant alerts with no motion has been known for years with only promises that a fix was imminent.

Ambival
replied to a comment on 's post

5 months ago

My front doorbell camera has been sending MANY motion alerts over the past few weeks. It mostly seems to happen at night, but when I look, nothing is there.  The doorbell is located on an adjacent wall to the side of my front door, so it does not actually look out towards the street.  It

Sadly, this is a known issue that I've experienced for the past year. We were promised that this was identified about six months ago and that a fix was imminent. Sadly, on Medium with most areas blocked, I get constant alerts with nothing happening i

Ambival
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5 months ago

Is there any fix coming for this? My doorbell alerts me through the night. My sensitivity settings are on low. This just started happening a couple of weeks ago. I also have the issue where I get the alert, but the app says there is no video.

Ambival
replied to a comment on 's post

6 months ago

My front doorbell camera has been sending MANY motion alerts over the past few weeks. It mostly seems to happen at night, but when I look, nothing is there.  The doorbell is located on an adjacent wall to the side of my front door, so it does not actually look out towards the street.  It

That's good news. I can turn down the frequency , but they're all still bogus alerts. The Xs have no effect. It's unusable for me.

Ambival
liked 's reply

6 months ago

@Ambival​ I think the issue has been fixed (at least for us). We are able to use our doorbell cam and haven’t been getting alerts for our flag. We have motion detection on and have x’d our the ‘squares’ where the flag is.

Ambival
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Ambival
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7 months ago

Any updates from Simplisafe? It's now been 10 months where we have been unable to ua3 our doorbells? We've tried everything suggested, even debugged, and have had no action taken. This is beyond ridiculous.

Ambival
commented on 's post

7 months ago

My front doorbell camera has been sending MANY motion alerts over the past few weeks. It mostly seems to happen at night, but when I look, nothing is there.  The doorbell is located on an adjacent wall to the side of my front door, so it does not actually look out towards the street.  It

Any updates from Simplisafe? It's now been 10 months where we have been unable to ua3 our doorbells? We've tried everything suggested, even debugged, and have had no action taken. This is beyond ridiculous.

Ambival
replied to a comment on 's post

8 months ago

My front doorbell camera has been sending MANY motion alerts over the past few weeks. It mostly seems to happen at night, but when I look, nothing is there.  The doorbell is located on an adjacent wall to the side of my front door, so it does not actually look out towards the street.  It

In all of my cases, I can get them to decrease in volume, but the ones that appear still have no motion in them and are just as useless, just less noisy. For eight months, I've been stuck with all notifications disabled and 20-25 timeline events a da