haylau
Joined
March 20th, 2023
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haylau
replied to a comment onhaylau
's post2 years ago
I can’t get notifications / alerts on my iphone (11, latest IOS). App is installed All settings are correct in the ‘push notifications” as far as I can tell, and critical notifications also allowed. The events appear in the timeline, but no alerts on the phone Ive checked the phone settings under
haylau
replied to a comment onhaylau
's post2 years ago
I can’t get notifications / alerts on my iphone (11, latest IOS). App is installed All settings are correct in the ‘push notifications” as far as I can tell, and critical notifications also allowed. The events appear in the timeline, but no alerts on the phone Ive checked the phone settings under
@emily_s Thanks for the reply. Tried that, also tried uninstalling and reinstall the app :(
haylau
followedhaylau
's post2 years ago
I can’t get notifications / alerts on my iphone (11, latest IOS). App is installed All settings are correct in the ‘push notifications” as far as I can tell, and critical notifications also allowed. The events appear in the timeline, but no alerts on the phone Ive checked the phone settings under
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haylau
posted a postMarch 28, 2023
2 years ago
I can’t get notifications / alerts on my iphone (11, latest IOS). App is installed All settings are correct in the ‘push notifications” as far as I can tell, and critical notifications also allowed. The events appear in the timeline, but no alerts on the phone Ive checked the phone settings under
608
1
0
haylau
commented onhaylau
's post2 years ago
Just bought the system and installing now. Downloaded the app as suggested. I don’t want a paid plan. This page suggests I should click “decline free trial” but that option is not available https://support.simplisafe.com/articles/app-support/how-to-activate-app-control/6344785f8e3e4c348d43ebd
Solved. There is more functionality. The “decline free trial” option was missing in all apps. I called support (to activate a paid plan) but told them I did not want the paid plan, just the free version. They advised me - eventually - to add a ‘ghos
haylau
followedhaylau
's post2 years ago
Just bought the system and installing now. Downloaded the app as suggested. I don’t want a paid plan. This page suggests I should click “decline free trial” but that option is not available https://support.simplisafe.com/articles/app-support/how-to-activate-app-control/6344785f8e3e4c348d43ebd
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haylau
posted a postMarch 20, 2023
2 years ago
Just bought the system and installing now. Downloaded the app as suggested. I don’t want a paid plan. This page suggests I should click “decline free trial” but that option is not available https://support.simplisafe.com/articles/app-support/how-to-activate-app-control/6344785f8e3e4c348d43ebd
124
2
0
haylau
joined community.March 20, 2023
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