Frequent audible from the base station "Warning, smart lock not responding'. Support has been unable to resolve this. I have reset the base station and had 3 new replacements with the same problem. Replaced smart locks as well (2X). Uninstalled and reinstalled them. New batteries. Reinstalled the ap

Frequent audible from the base station "Warning, smart lock not responding'. Support has been unable to resolve this. I have reset the base station and had 3 new replacements with the same problem. Replaced smart locks as well (2X). Uninstalled and reinstalled them. New batteries. Reinstalled the ap

I have a Smart Lock on a door that says "Smart Lock not responding" every time I arm/disarm the system. The exterior key pad still works to lock/unlock the door, but the app will not unlock the door and unlocking the door does not disarm the alarm (Meaning every time we enter through this door the a

I have a Smart Lock on a door that says "Smart Lock not responding" every time I arm/disarm the system. The exterior key pad still works to lock/unlock the door, but the app will not unlock the door and unlocking the door does not disarm the alarm (Meaning every time we enter through this door the a

With my door lock on and system in Home Mode for over 8 hours, why is the brain announcing after I turn the alarm off, that the door lock is not responding. My computer is even saying at that time that the door is open, which it is not.

With my door lock on and system in Home Mode for over 8 hours, why is the brain announcing after I turn the alarm off, that the door lock is not responding. My computer is even saying at that time that the door is open, which it is not.