‎hclihn | SimpliSafe Support Home

hclihn

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January 3rd, 2023

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hclihn
followed 's post

2 years ago

Just came home and backdoor was open despite alarm having been armed Away. Realized the base station voice calls out an open sensor, but if you are arming Away outside the home, there doesn't seem to be any sort of alert or notification for trying to arm with a sensor open. Am I missing anything

hclihn
commented on 's post

2 years ago

Just came home and backdoor was open despite alarm having been armed Away. Realized the base station voice calls out an open sensor, but if you are arming Away outside the home, there doesn't seem to be any sort of alert or notification for trying to arm with a sensor open. Am I missing anything

I recently had my sliding door open (with an entry sensor open) and my wife was able to arm the Home mode. This was a surprise to us! I didn’t hear the base station warned about the open sensor, nor did I see any message on the keypad when I turned i

hclihn
liked 's comment

2 years ago

All the contributors above are correct and the SS staff is wrong. A system must never be allowed by the software to arm with an open sensor. If a window must be kept open its sensor should be disabled or an attribute of "non-critical" or "bypassed"

hclihn
liked 's reply

2 years ago

We are also hoping you will add noitification of open sensors. We have never heard the base station since we are outside of the house when arming. Notificaitons of open sensors seems to be fairly common and a basic feature of most alarm systems. T

hclihn
joined community.

January 3, 2023