I have changed the battery with 3 different new batteries. The blue light comes on and blinks when it closes. I moved the magnet and made sure it was close enough. It was working for a few months then quit. It tells me that my back door entry sensor is not responding. Please help. I think I may have

I have changed the battery with 3 different new batteries. The blue light comes on and blinks when it closes. I moved the magnet and made sure it was close enough. It was working for a few months then quit. It tells me that my back door entry sensor is not responding. Please help. I think I may have

@robynkessel​ As I mentioned, the "Sensor Not Responding" message means that the Base Station hasn't been receiving the check-in signals from that sensor. So there has to be some reason why that signal isn't making it through. That's why the first

Hi @akidd060 , If you're getting a blinking blue when you open or close that door (or window), that means the sensor is definitely sensing the magnet. So the issue is not with that. The "Not Responding" error means that the sensor is having tro