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PanCraft

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November 30th, 2022

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PanCraft
replied to a comment on
PanCraft
's post

1 year ago

I am an existing customer; there was a situation yesterday when I've received a call about the master alarm when no one was in the building. The sequence of the alarms looked like this: At first sight, it looks like someone ingresses the basement and then egresses through the front door, righ

Finally, one point I would disagree with you on. Over the years managing customer facing call centers, I can assure you there are people out there that will go to great lengths to weasel $1 out of a company or individual, let alone a $19 sensor. My

PanCraft
followed
PanCraft
's post

1 year ago

I am an existing customer; there was a situation yesterday when I've received a call about the master alarm when no one was in the building. The sequence of the alarms looked like this: At first sight, it looks like someone ingresses the basement and then egresses through the front door, righ

PanCraft
posted a post

October 31, 2023

1 year ago

I am an existing customer; there was a situation yesterday when I've received a call about the master alarm when no one was in the building. The sequence of the alarms looked like this: At first sight, it looks like someone ingresses the basement and then egresses through the front door, righ

PanCraft
replied to a comment on
PanCraft
's post

2 years ago

I am considering SimpliSafe to add a layer of security to a property where I have six ground-level windows and three levels. The delivery was supposed to be the first impression, which was inadequate in this case. I ordered the system on Nov. 28; of course, it should be delivered later than toda

@alexandria_c​ Thank you very much for the follow up. As for today, 11/30/2022, my account page still indicates that the package is delivered with an incorrect tracking number -- maybe it could help you troubleshoot the issue. Thank you. 

PanCraft
liked 's comment

2 years ago

Hello @PanCraft, welcome to the community. It appears that there is an app issue with displaying tracking information occurring for you. We do use a third-party platform for tracking our shipments, and it appears to be configured incorrectly. I am g

PanCraft
followed
PanCraft
's post

2 years ago

I am considering SimpliSafe to add a layer of security to a property where I have six ground-level windows and three levels. The delivery was supposed to be the first impression, which was inadequate in this case. I ordered the system on Nov. 28; of course, it should be delivered later than toda

PanCraft
posted a post

November 30, 2022

2 years ago

I am considering SimpliSafe to add a layer of security to a property where I have six ground-level windows and three levels. The delivery was supposed to be the first impression, which was inadequate in this case. I ordered the system on Nov. 28; of course, it should be delivered later than toda

PanCraft
joined community.

November 30, 2022