All the contributors above are correct and the SS staff is wrong. A system must never be allowed by the software to arm with an open sensor. If a window must be kept open its sensor should be disabled or an attribute of "non-critical" or "bypassed"
Just came home and backdoor was open despite alarm having been armed Away. Realized the base station voice calls out an open sensor, but if you are arming Away outside the home, there doesn't seem to be any sort of alert or notification for trying to arm with a sensor open.
Am I missing anything
I have had three other systems. All would not arm with an open door or window unless you did a "bypass" on the open sensor. I believe the way SimpliSafe does this could actually be dangerous. Please add a bypass feature.
Just came home and backdoor was open despite alarm having been armed Away. Realized the base station voice calls out an open sensor, but if you are arming Away outside the home, there doesn't seem to be any sort of alert or notification for trying to arm with a sensor open.
Am I missing anything
