‎mcoon147 | SimpliSafe Support Home

mcoon147

Joined 

October 8th, 2022

About me

Sucker who thought SimipliSafe offered good products.

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mcoon147
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mcoon147
's post

2 years ago

Outdoor cameras need to be within 50ft of the base station to work. Why do you not mention this is your product advertising? You need to make this clear in your advertising before people waste hundreds of dollars on a system that is unable to have cameras in both the front and backyard of a home.

@davey_d​ I received a call during work and was told an email would be sent since I was unavailable. Still haven't received an email. Thank you, Davey. I'm not frustrated with you, just the product/company. :)

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's comment

3 years ago

Quick update - Tried moving my router and base station all around for a few hours with little success. It would connect initially and then disconnect as soon as I closed the app. Certainly a simplisafe issue. Just a bunch of scam artists.

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3 years ago

@zimerclan​ Okay, I am definitely interested on the 50 foot requirement for the outdoor camera and base, but on your post for "most of their devices"? Why? Yeah, I've been a customer for over 10 years, hate ADT and overall very happy with the perform

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3 years ago

Same goes for most of their devices , pretty lame setup IMO I would not buy again and I get sick to my stomach watching influencers push this junk because they got a free system 

mcoon147
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3 years ago

@mcoon147​ Thank you for the additional information. My two outdoor cams are about 30-40 feet, one in the front and one in the back of the house, with the base forming the tip of a triangle between the two. Wake up to streaming is too long but they

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mcoon147
's reply

3 years ago

@captain11​ 50ft is just my guesstimate based on personal experience. Only going through one exterior wall.

mcoon147
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mcoon147
's reply

3 years ago

I moved the router to approximately 15-20 ft and the camera still had connectivity issues. My router would need to be on my front porch for this product to work.

mcoon147
liked 's comment

3 years ago

@mcoon147 Your post was surprising. Did someone at Simplisafe state that the outdoor cameras must be within 50 feet of the base? My two outdoor cameras (one in the front of house, facing due west and one in the back, facing due east) are below 50 fe

mcoon147
liked
mcoon147
's post

3 years ago

Outdoor cameras need to be within 50ft of the base station to work. Why do you not mention this is your product advertising? You need to make this clear in your advertising before people waste hundreds of dollars on a system that is unable to have cameras in both the front and backyard of a home.

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3 years ago

Don't make the same mistake I did and purchase this product. It is garbage. Absolutely terrible range on all products. I don't want more people getting swindled by this company. I wasted close to $1,000 and a lot of time on this worthless system.  Save your money or get something else. I