‎Dave001w | SimpliSafe Support Home

Dave001w

Joined 

March 17th, 2022

About me

No bio added

Dave001w's Activities

All Activities
Selected All Activities

Dave001w
commented on 's post

3 years ago

Today received an email to update my Smart Lock. Made sure that my App and System had all the updates.  Then downloaded the new updated software to my Smart Lock.  I kept my iPhone next to Smart Lock as instructed - it advised me the download was complete and then to recalibrate my Smart

I have an update for me at least.. Simplisafe tech support called me a little bit ago to go over the problem, what's happening now since the lock will no longer communicate with anything or reset correctly (and only cycles through the 3 LEDs), they'r

Dave001w
followed 's post

3 years ago

I have contacted simplisafe and they sent me a new base unit due to lack of cell signal. That's working great. I was not able to connect to wifi all of a sudden with the old unit, too. Well, the new unit is on and paired with my keypad. It searched for wifi, found the ssid, entered the password, and

Dave001w
commented on 's post

3 years ago

I have contacted simplisafe and they sent me a new base unit due to lack of cell signal. That's working great. I was not able to connect to wifi all of a sudden with the old unit, too. Well, the new unit is on and paired with my keypad. It searched for wifi, found the ssid, entered the password, and

MAC addresses are permanent to the device and set by the manufacturer. So that will always be there connected or not. Try connecting it to a different router... Also the base station only wants to be connected to a 2.4Ghz band not the faster 5.0Ghz b

Dave001w
followed 's post

3 years ago

Today received an email to update my Smart Lock. Made sure that my App and System had all the updates.  Then downloaded the new updated software to my Smart Lock.  I kept my iPhone next to Smart Lock as instructed - it advised me the download was complete and then to recalibrate my Smart

Dave001w
commented on 's post

3 years ago

Today received an email to update my Smart Lock. Made sure that my App and System had all the updates.  Then downloaded the new updated software to my Smart Lock.  I kept my iPhone next to Smart Lock as instructed - it advised me the download was complete and then to recalibrate my Smart

I had the exact same issue yesterday (I have android phone) and worked forever on trying to reset the lock but it only cycles through the 3 LEDs... I called support and they ran me through trying to reset it and looking into it they said that the upd

Dave001w
liked 's post

3 years ago

Today received an email to update my Smart Lock. Made sure that my App and System had all the updates.  Then downloaded the new updated software to my Smart Lock.  I kept my iPhone next to Smart Lock as instructed - it advised me the download was complete and then to recalibrate my Smart

Dave001w
joined community.

March 17, 2022