‎wlacuff | SimpliSafe Support Home

wlacuff

Joined 

February 24th, 2022

About me

Retired school administrator. When I was first retired I traveled to Europe a lot and had the system to protect my wife who does my travel.

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wlacuff
followed 's post

3 years ago

So, we've had the system for three months and I am not being hyperbolic when I say this service has been the most disappointing and frustrating experience I've ever had with a service or any other smart home tech I've bought and installed. After initial setup, the keypad stopped responding at th

wlacuff
commented on 's post

3 years ago

So, we've had the system for three months and I am not being hyperbolic when I say this service has been the most disappointing and frustrating experience I've ever had with a service or any other smart home tech I've bought and installed. After initial setup, the keypad stopped responding at th

Have you moved your tower closer to your router. That solved the problems I was having.

wlacuff
followed 's post

3 years ago

-cameras cut out (recently had a theft and camera didn't record)  Simplisafe claims their cameras are "Steadfast & reliable" "Built to work in any environment. That way you don't have to worry about your security feed cutting out when you need it most.Stable Wi-Fi coverage" 2 Wi-Fi antenn

wlacuff
replied to a comment on 's post

3 years ago

-cameras cut out (recently had a theft and camera didn't record)  Simplisafe claims their cameras are "Steadfast & reliable" "Built to work in any environment. That way you don't have to worry about your security feed cutting out when you need it most.Stable Wi-Fi coverage" 2 Wi-Fi antenn

@hanhuijun​ have you tried moving your tower closer to the router. That solved my issues.

wlacuff
replied to a comment on 's post

3 years ago

I'm thinking of replacing an ADT system with SS. Less expensive & more personal control being the selling points. But I see TONS of complaints here. Does anyone really like it?

I appreciate the professional attitudes and the helpful nature of all your technicians I’ve spoken with. And I’ve always been able to reach one by phone. 

wlacuff
followed 's post

3 years ago

I'm thinking of replacing an ADT system with SS. Less expensive & more personal control being the selling points. But I see TONS of complaints here. Does anyone really like it?

wlacuff
commented on 's post

3 years ago

I'm thinking of replacing an ADT system with SS. Less expensive & more personal control being the selling points. But I see TONS of complaints here. Does anyone really like it?

Yes. I just replaced my original SimpliSafe system with a totally new one. For a few days I was exasperated because I was getting messages that entry sensors weren’t responding or not working. Finally moved my tower closer to the router and the probl

wlacuff
joined community.

February 24, 2022