Many devices have a "capacitor" which holds enough charge to maintain memory for a short time when the batteries are removed. This keeps you from having to redo any setup required. On the other hand, it means that you have to leave the batteri
Spent 2 hours on the phone with tech support last night and they went through everything from rebooting, hotspot connections, pushing me the new firmware, rebooting keypad to no success. So they finally going to send me a new base station but the F'
This error on the new Firmware also affects the Keypad. It won't allow you to connect the panel to Wifi. When I tried to set my panel to wifi, it sees my wifi and when I go and enter my password which I know is correct, the panel comes back wi
Call the “higher team” at this number 1-888-364-5012. They will ask you to connect system to your phone’s hotspot, and then proceed to manually push an update themselves once it’s connected. Took 15 minutes. I’m back up and running after doing this.
That lack of response from SimpliSafe is a bit concerning. They recognize there is a problem, yet offer no reassurance that something is being done to fix the problem. My system has been running OK for the past couple of days, by my confidence level
No Comment or helpful hints from SimpliSafe?? I did test every sensor, 2 sirens and 4 smoke alarms yesterday and everything worked perfectly. Just hope it continues without any further issues.
OK, now I am really P*****! My SimpliSafe lost Wifi again this morning for no apparent reason. Now I have one red blinking camera and two others that finally came back online after WiFi was restored. All of my other WiFi devices, house lights,
