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karybak

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November 14th, 2021

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karybak
joined community.

November 14, 2021

karybak
replied to a comment on 's post

5 years ago

Is simplisafe having quality issues with their doorbell pro? I have exchanged 3 doorbells because all were dead on arrival. I am current waiting for someone from support to pick up to get a fourth however I have been disconnected twice while waiting tens of minutes. Until now I was actually really h

K

I hope the fourth doorbell pro works for you. I hadn't for me and I have now spent way too much time and money going down this rabbit hole with this poor product. I have four doorbell pros and none of them will power on. Sad thing is SimpliSafe custo

karybak
replied to a comment on 's post

5 years ago

Is simplisafe having quality issues with their doorbell pro? I have exchanged 3 doorbells because all were dead on arrival. I am current waiting for someone from support to pick up to get a fourth however I have been disconnected twice while waiting tens of minutes. Until now I was actually really h

K

I have the same issue! Changed out the transformer and even had an electrician come to double check. Four doorbell pros later still nothing- will chime but not power on. I am scrapping this camera and getting a Nest instead.

karybak
commented on 's post

5 years ago

Apparently there are known issue with the "new" batch of SimpliSafe Doorbell Pro camera according to the support person I spoke with this morning. I do not know exactly what "new" means. It looks like there are multiple entries for this issue on the forum. I am hoping the time I have spent dealing w

K

Thank you for this comment. I have had the exact same problem as you and did exactly the same, calling customer support each time. I have tried 4 SimpliSafe camera doorbells all chime, but no power to the camera. I have Changed the transformer out to