SimpliSafe Support Home

Outdoor camera kit

I already have a couple of SimpliSafe cameras but I'm looking to move one outdoors. Is there a place to purchase just the outdoor kit? I can only find it sold with the camera, not individually. ??? The Outdoor Kit for the SimpliCam Indoor Camera is no longer available. If you're

J

Thank you jasonaward.

customer support

I needed help going from a old system to a new one. Called the toll free number and woke up Ruben, after giving him my name and safe word he hung up on me and probable went back to sleep. I called back and talked to Clay, he was very professional and patient. Please give Clay a big raise.

J

I sent this forum post to a SimpliSafe Supervisor.

B

Poor Instructions

Very Poor instructions. There MUST be a "what to do" when a step fails. You ASSUME that we will succeed in things like getting logged in, installing software. When it does not work, the only option is to call. Then wait, and wait, and wait, and WAIT and WAIT. TERRIBLE! Reall

J

The app download refers to downloading the "SimpliSafe" app specifically on a smartphone(or even a tablet). Read through this page especially the bottom half https://support.simplisafe.com/hc/en-us/articles/360029594812

Option to Disable Arming if Sensor is Open

Can we make a feature for when arming the alarm there's an an "option" to not arm the alarm if any Entry Sensors are open.

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john_morelsykes

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malloryavis

Outdoor camera kit

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farmingtofish_3260

customer support

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bigtexmob

Poor Instructions

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Option to Disable Arming if Sensor is Open

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