bethdonahue79
Joined
November 14th, 2021
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bethdonahue79
joined community.November 14, 2021
3 years ago
Frequent audible from the base station "Warning, smart lock not responding'. Support has been unable to resolve this. I have reset the base station and had 3 new replacements with the same problem. Replaced smart locks as well (2X). Uninstalled and reinstalled them. New batteries. Reinstalled the ap
4 years ago
Frequent audible from the base station "Warning, smart lock not responding'. Support has been unable to resolve this. I have reset the base station and had 3 new replacements with the same problem. Replaced smart locks as well (2X). Uninstalled and reinstalled them. New batteries. Reinstalled the ap
I know the moment I post this, it'll start happening again. But did something get updated or fixed? Haven't heard this in awhile...
4 years ago
Frequent audible from the base station "Warning, smart lock not responding'. Support has been unable to resolve this. I have reset the base station and had 3 new replacements with the same problem. Replaced smart locks as well (2X). Uninstalled and reinstalled them. New batteries. Reinstalled the ap
Removing and re-adding doesn't fix it.
4 years ago
Frequent audible from the base station "Warning, smart lock not responding'. Support has been unable to resolve this. I have reset the base station and had 3 new replacements with the same problem. Replaced smart locks as well (2X). Uninstalled and reinstalled them. New batteries. Reinstalled the ap
Customer service had me change all the batteries, reset the base, change out the lock for a new one, etc. No success. My base is in the next room so it's not a distance issue. Also I thought maybe the keypad being outside might have caused it, but mo
4 years ago
Frequent audible from the base station "Warning, smart lock not responding'. Support has been unable to resolve this. I have reset the base station and had 3 new replacements with the same problem. Replaced smart locks as well (2X). Uninstalled and reinstalled them. New batteries. Reinstalled the ap
I have the same issue after installing a lock. At first I thought the audible warning was coming when arming or disarming the alarm when the lock is not in the position that the system expected it to be. For example, if I come home and disarm, the do
4 years ago
Whenever there's a doorbell event - motion or a ring - I get 2 notifications from the app on my phone. My wife has the app installed on her phone but she only gets a single notification. I must have something configured differently in my app but I can't find what it is. Any suggestions about w
Everything had been fixed except the Doorbell until today. Now I'm back up to 6 per camera. Just FYI.
4 years ago
Whenever there's a doorbell event - motion or a ring - I get 2 notifications from the app on my phone. My wife has the app installed on her phone but she only gets a single notification. I must have something configured differently in my app but I can't find what it is. Any suggestions about w
Same, finally. Edit: Except doorbell. I'm still getting 6 notifications for doorbell camera.
4 years ago
Whenever there's a doorbell event - motion or a ring - I get 2 notifications from the app on my phone. My wife has the app installed on her phone but she only gets a single notification. I must have something configured differently in my app but I can't find what it is. Any suggestions about w
I used to get 2, then 3, now I get FOUR alerts per camera... please fix this =/ I use an Android Moto z3 btw.
4 years ago
Whenever there's a doorbell event - motion or a ring - I get 2 notifications from the app on my phone. My wife has the app installed on her phone but she only gets a single notification. I must have something configured differently in my app but I can't find what it is. Any suggestions about w
Same for me. Started as double a couple months ago. Now it's triple ;(
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