‎stamba4 | SimpliSafe Support Home
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stamba4

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November 14th, 2021

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stamba4
joined community.

November 14, 2021

stamba4
commented on 's post

5 years ago

New SimpliSafe customer with extensive security system for large home. Everything works great; however, I have been through 3 different doorbells now. The doorbell chime worked on each one, but none of them would ever power up and connect to my WiFi (never got white light or any light for that matte

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We went through the same issue with two different doorbells - they would ring, but not power on, even though our multimeter was showing 18V. I found this forum and found a thread called, "3 doorbell pros have been DOA," and saw where someone was fina

stamba4
commented on 's post

5 years ago

Is simplisafe having quality issues with their doorbell pro? I have exchanged 3 doorbells because all were dead on arrival. I am current waiting for someone from support to pick up to get a fourth however I have been disconnected twice while waiting tens of minutes. Until now I was actually really h

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We've been having the same problem with our doorbells. Had two sent to us that would ring, but not power on, even though the mulitmeter was showing 18V. We finally just returned them both to get our money back and were about to go and buy a different

stamba4
commented on 's post

5 years ago

Apparently there are known issue with the "new" batch of SimpliSafe Doorbell Pro camera according to the support person I spoke with this morning. I do not know exactly what "new" means. It looks like there are multiple entries for this issue on the forum. I am hoping the time I have spent dealing w

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I came on here to hopefully find a solution to what was going on with our doorbell problems, and I was happy to see that we were not the only ones who were having power issues with it. We went through the same thing with two different doorbells - it