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blueroon1

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November 14th, 2021

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blueroon1
joined community.

November 14, 2021

blueroon1
commented on 's post

5 years ago

Are the monitoring centers staffed? My alarm went off this morning but we were never called and no police were dispatched.  Luckily it was an accidental alarm but still curious. I did submit a customer support email (I'm assuming calling would be a waste of time, most other call centers are

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Actually their workload has decreased extremely within the last 6 months, do to alarm companies pulling out of contracts for customer service issues, security breaches, no compromise etc so actually for the starting about 6 months ago they've been ve

blueroon1
commented on 's post

5 years ago

Are the monitoring centers staffed? My alarm went off this morning but we were never called and no police were dispatched.  Luckily it was an accidental alarm but still curious. I did submit a customer support email (I'm assuming calling would be a waste of time, most other call centers are

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It is somewhat in regards to the pandemic I believe, I know they were looking to cut down on employees just before it happened and the virus just sped it up, so I would say it's an internal and virus related

blueroon1
commented on 's post

5 years ago

Are the monitoring centers staffed? My alarm went off this morning but we were never called and no police were dispatched.  Luckily it was an accidental alarm but still curious. I did submit a customer support email (I'm assuming calling would be a waste of time, most other call centers are

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You are absolutely correct about that, they do

blueroon1
commented on 's post

5 years ago

Are the monitoring centers staffed? My alarm went off this morning but we were never called and no police were dispatched.  Luckily it was an accidental alarm but still curious. I did submit a customer support email (I'm assuming calling would be a waste of time, most other call centers are

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I base it off of multiple sources inside the company, some currently working and a few who have personally been victims of this wave of firing, all model employees

blueroon1
commented on 's post

5 years ago

Are the monitoring centers staffed? My alarm went off this morning but we were never called and no police were dispatched.  Luckily it was an accidental alarm but still curious. I did submit a customer support email (I'm assuming calling would be a waste of time, most other call centers are

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Well currently the monitoring center is actually firing (not laid off, fired) employees instead of increasing staffing due to the virus, but yes other than that situation happening currently colt master is correct