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BROKEN PROMISE: $200 gift card for a referral

On Feb 1, 2024, I sent my daughter a referral code to establish SimpliSafe service in her new apartment. SimpliSafe generated the referral code as part of an offer to receive a $200 gift card, and my daughter started her service 3 days later. I still have a copy of the actual code that she us

Same experience here for me and also for a family member. No more Simplisafe referrals from us. Too much hassle.

Going through the same run-a-round. I've been happy with SimpliSafe up to this point but this poor customer service. I never received anything acknowledging the referral or the "promised" gift card.

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BROKEN PROMISE: $200 gift card for a referral

On Feb 1, 2024, I sent my daughter a referral code to establish SimpliSafe service in her new apartment. SimpliSafe generated the referral code as part of an offer to receive a $200 gift card, and my daughter started her service 3 days later. I still have a copy of the actual code that she us

In both cases, I've been involved in, the process of forcing fulfillment of this promo didn't start until roughly 60 days after the referred party purchased / activated their system.

Same issue here. I referred my parents and fiance. Nothing for either of them. I've called on several times. My daughter wants a system, but I told her not until I get my gift cards. The one for my referral was supposed to be $250.

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BROKEN PROMISE: $200 gift card for a referral

On Feb 1, 2024, I sent my daughter a referral code to establish SimpliSafe service in her new apartment. SimpliSafe generated the referral code as part of an offer to receive a $200 gift card, and my daughter started her service 3 days later. I still have a copy of the actual code that she us

I have screen shots and emails of every step of the referral process. Just like the experience of the other family member, all steps of compliance are redundantly verified. Yet, here I am, caught up in the ridiculous gymnastics and waste of time to F

@rjmartinhome As you can see from this thread, Simplisafe has outsourced it, and it appears their selection of a 3rd party vendor could have been better. Knowing this, I suggest the following: 1. Wait until Monday morning when the "A" team is worki

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It's not a singular experience if you search here. I don't have the failure rate data, but somebody does. But what may be the reasons? Several. Etc. Read the fine print after clicking the referral link in the SS app. There's lots to read as usual.

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BROKEN PROMISE: $200 gift card for a referral

On Feb 1, 2024, I sent my daughter a referral code to establish SimpliSafe service in her new apartment. SimpliSafe generated the referral code as part of an offer to receive a $200 gift card, and my daughter started her service 3 days later. I still have a copy of the actual code that she us

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BROKEN PROMISE: $200 gift card for a referral

On Feb 1, 2024, I sent my daughter a referral code to establish SimpliSafe service in her new apartment. SimpliSafe generated the referral code as part of an offer to receive a $200 gift card, and my daughter started her service 3 days later. I still have a copy of the actual code that she us

You're not the only one.Myself and another family member have experienced the same exasperating runaround to eventually collect the promised $200 referral promo. Like you, both of us have had to endure weeks and weeks of repeating the steps we follo

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FortAndy

BROKEN PROMISE: $200 gift card for a referral

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BROKEN PROMISE: $200 gift card for a referral

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BROKEN PROMISE: $200 gift card for a referral

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BROKEN PROMISE: $200 gift card for a referral

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FortAndy

BROKEN PROMISE: $200 gift card for a referral

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