I am not sure but ever since the new update my system did, the wifi network never recconects to it anymre, and when I do, it disconnects from the network within a few hours, has anyone had this issue? things I have done: Rebooted wifi router countless of times System is about 4-6 feet from main

I am not sure but ever since the new update my system did, the wifi network never recconects to it anymre, and when I do, it disconnects from the network within a few hours, has anyone had this issue? things I have done: Rebooted wifi router countless of times System is about 4-6 feet from main

I am not sure but ever since the new update my system did, the wifi network never recconects to it anymre, and when I do, it disconnects from the network within a few hours, has anyone had this issue? things I have done: Rebooted wifi router countless of times System is about 4-6 feet from main

It would be helpful for SimpliSafe to inform potential customers that the outdoor cameras must communicate via Radio Frequency (RF) with the Base Station in order to "wake up" the camera and analyze the video. Certain building materials block RF (su

We need this notification sound/blip changed immediately! It is horribly underwhelming and does not properly notify the user as it should! This should be addressed with haste.

This is crazy that this feature isn’t available. Shame on SimpliSafe for expecting me to share my username & password!

I just bought my system and am awaiting delivery. I noticed that adding a second user is not supported, and I am shocked. There is no space for funny workarounds on those things. This is unacceptable and absurd and should have already been addressed

So, my wife would like to use the app to turn the system on and off just as I do. The problem is that I don't see where to add her either on the app or on my account online. We have tried putting my login and password into the app on her phone but it doesn't save them so she doesn't want to have to

So, my wife would like to use the app to turn the system on and off just as I do. The problem is that I don't see where to add her either on the app or on my account online. We have tried putting my login and password into the app on her phone but it doesn't save them so she doesn't want to have to

How do I turn off 2-Factor Authentication? Don't get me wrong, I think it is a good thing, but because SimpliSafe does not support multiple accounts it is fundamentally broken. My wife and I both use the SimpliSafe App on both iPhone and iPad and the web site on our Mac's. Each time SimpliSafe wa