‎almorris | SimpliSafe Support Home

almorris

Joined 

November 14th, 2021

About me

Angry and disappointed

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almorris
commented on 's post

3 years ago

-cameras cut out (recently had a theft and camera didn't record)  Simplisafe claims their cameras are "Steadfast & reliable" "Built to work in any environment. That way you don't have to worry about your security feed cutting out when you need it most.Stable Wi-Fi coverage" 2 Wi-Fi antenn

I might also mention that it took about an hour and several layers of "support" to tell me I was out of luck. I don't think they even know there is no cloud storage. They kept telling me to "check my timeline". Yeah, no kidding. Where do you think I'

almorris
followed 's post

3 years ago

-cameras cut out (recently had a theft and camera didn't record)  Simplisafe claims their cameras are "Steadfast & reliable" "Built to work in any environment. That way you don't have to worry about your security feed cutting out when you need it most.Stable Wi-Fi coverage" 2 Wi-Fi antenn

almorris
commented on 's post

3 years ago

-cameras cut out (recently had a theft and camera didn't record)  Simplisafe claims their cameras are "Steadfast & reliable" "Built to work in any environment. That way you don't have to worry about your security feed cutting out when you need it most.Stable Wi-Fi coverage" 2 Wi-Fi antenn

Yeah. You guys should give it up. You sell a "monitoring" system, not an "alarm" system. It's a good enough toy if you want to check on your bird feeder or something but if anybody out there considering this has anything valuable to protect this is n

almorris
joined community.

November 14, 2021

almorris
posted a post

January 22, 2020

5 years ago

Take my advice, if you can't figure it out yourself, just throw the whole bunch of crap back in the box and ship it back to S.S.! After 2 + hours of waiting on hold, the "customer service" rep. took a minor issue and turned it into a system - paralyzing disaster and now my alarm does not work at al

almorris
posted a post

January 15, 2020

5 years ago

OMG! What a mess! I have been using SS at my vacation home more or less without a problem for a few months. A few days ago I tried to install a second system at my home address, and now NOTHING is working at EITHER address!! Everything written here (and everywhere else) about customer support res