‎david_974533 | SimpliSafe Support Home

david_974533

Joined 

November 14th, 2021

About me

I know a thing or two about computers.

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david_974533
replied to a comment on 's post

4 months ago

Here’s what’s coming in 2.17: More helpful error messages when WiFi is disconnected Fix to prevent excessive "WiFi Connection Lost" messages and spamming Sensor Pairing Mode and Keypad Menu timeout set to 40 minutes Potential fix for Spontaneous Arming Notifications when system is already Armed

I'm a SimpliSafe customer and don't speak for the company. To be curious, how do you know that your base station is constantly disconnecting and connecting to WiFi? Cellular 5G, or WiFi 5GHz? The microcontroller hardware part of the base station that

david_974533
followed 's post

7 months ago

Here’s what’s coming in 2.17: More helpful error messages when WiFi is disconnected Fix to prevent excessive "WiFi Connection Lost" messages and spamming Sensor Pairing Mode and Keypad Menu timeout set to 40 minutes Potential fix for Spontaneous Arming Notifications when system is already Armed

david_974533
replied to a comment on 's post

7 months ago

Here’s what’s coming in 2.17: More helpful error messages when WiFi is disconnected Fix to prevent excessive "WiFi Connection Lost" messages and spamming Sensor Pairing Mode and Keypad Menu timeout set to 40 minutes Potential fix for Spontaneous Arming Notifications when system is already Armed

@Streaky​ What indication do you have that it was applied? I let my keypad sit on the gear icon until I come here to read the release notes, and have not observed it doing a firmware update on its own. I have see the timeline show the firmware has b

david_974533
replied to a comment on 's post

10 months ago

It’s June once again, and with it comes blue skies, summer heat, and our favorite celebration - National Safety Month! Now is a great time to think about all the upgrades and ways to best secure our homes so we can worry less and fully enjoy our upcoming summer vacations and plans. For your Simpli

I just checked multiple Android versions of the app, My System > Device Settings > pick a device, the serial number is at the top left. From a web browser log in to your account, on the more menu to the left, Devices, then pick a device, at the

david_974533
commented on 's post

10 months ago

It’s June once again, and with it comes blue skies, summer heat, and our favorite celebration - National Safety Month! Now is a great time to think about all the upgrades and ways to best secure our homes so we can worry less and fully enjoy our upcoming summer vacations and plans. For your Simpli

My brother once had a break in, so when I moved into my house that had a security system installed I activated it. The keypad was failing and it used a land line, switching to SimpliSafe allowed ditching the land line, which saves me more money per

david_974533
followed 's post

10 months ago

It’s June once again, and with it comes blue skies, summer heat, and our favorite celebration - National Safety Month! Now is a great time to think about all the upgrades and ways to best secure our homes so we can worry less and fully enjoy our upcoming summer vacations and plans. For your Simpli

david_974533
replied to a comment on 's post

10 months ago

It’s June once again, and with it comes blue skies, summer heat, and our favorite celebration - National Safety Month! Now is a great time to think about all the upgrades and ways to best secure our homes so we can worry less and fully enjoy our upcoming summer vacations and plans. For your Simpli

Moving the sensors and or adjusting the sensitivity would be my first two choices. If that still doesn't work, then rather than setting home, you could set the motion sensors to be a silent notification when away.  That way if it is infrequent

david_974533
commented on 's post

10 months ago

Here’s what’s coming in 2.16: Improvements to WiFi stability Improvements to Motion Sensor Gen 2 connectivity General performance and stability improvements Laying groundwork to support upcoming features Base Station firmware updates require manual input, either throug

Bug report for engineering. Upgrade from 2.15.8 to 2.16.2 had problems here. The keypad listed estimated update time 2 minutes, it all proceeded as expected ending with "upgrade complete", but the keypad that upgraded it had a spinning "Installing

david_974533
commented on 's post

10 months ago

Here’s what’s coming in 2.16: Improvements to WiFi stability Improvements to Motion Sensor Gen 2 connectivity General performance and stability improvements Laying groundwork to support upcoming features Base Station firmware updates require manual input, either throug

Why would I be getting firmware upgrades notifications on the days I did not do a firmware upgrade? I have a question on "Notifications" with the envelope icon in the app and webpage. For 2024, I have 9 notification listing "Base Station firmware was

david_974533
followed 's post

10 months ago

Here’s what’s coming in 2.16: Improvements to WiFi stability Improvements to Motion Sensor Gen 2 connectivity General performance and stability improvements Laying groundwork to support upcoming features Base Station firmware updates require manual input, either throug