‎09mar2021 | SimpliSafe Support Home

09mar2021

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November 14th, 2021

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09mar2021
replied to a comment on
09mar2021
's post

3 years ago

On a SS2 system, I had a smoke alarm go off. Now, the keypad alternates between "Alarm Off" and "Alarm Smoke Detector". How do I clear the "Alarm Smoke Detector" from the keypad? Thanks!

That did the trick! Thank you!!

09mar2021
followed
09mar2021
's post

3 years ago

On a SS2 system, I had a smoke alarm go off. Now, the keypad alternates between "Alarm Off" and "Alarm Smoke Detector". How do I clear the "Alarm Smoke Detector" from the keypad? Thanks!

09mar2021
posted a post

January 21, 2022

3 years ago

On a SS2 system, I had a smoke alarm go off. Now, the keypad alternates between "Alarm Off" and "Alarm Smoke Detector". How do I clear the "Alarm Smoke Detector" from the keypad? Thanks!

09mar2021
joined community.

November 14, 2021

09mar2021
replied to a comment on
09mar2021
's post

4 years ago

Testing my smoke detector by pressing the button, the smoke detector beeps and the base station beeps but.. the test doesn't show up on the timeline and I'm not notified by Central Monitoring. It is as if the test goes to the base station but no further and never reaches outside my house. Other t

Thank you, Johnny! Out of curiosity, where is this change documented? I made two technical support calls and neither rep was aware of it. It took 90 minutes to reach a tech support rep the first time!  I swapped out and their suggestion a per

09mar2021
posted a post

August 13, 2021

4 years ago

Testing my smoke detector by pressing the button, the smoke detector beeps and the base station beeps but.. the test doesn't show up on the timeline and I'm not notified by Central Monitoring. It is as if the test goes to the base station but no further and never reaches outside my house. Other t