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txuser

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November 14th, 2021

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txuser
followed 's post

9 months ago

A refreshed navigation is rolling out now for the SimpliSafe® app on iOS and Android. The My System panel is now a tab at the bottom of the screen, alongside Cameras, Timeline, and the Overview page. Once you get to the My System tab, you’ll have access to all of the settings for a given

txuser
commented on 's post

9 months ago

A refreshed navigation is rolling out now for the SimpliSafe® app on iOS and Android. The My System panel is now a tab at the bottom of the screen, alongside Cameras, Timeline, and the Overview page. Once you get to the My System tab, you’ll have access to all of the settings for a given

Device Settings no longer shows the status of devices. I have several devices that need batteries replaced, but that is no longer shown in “Device Settings.” Instead, all devices have a check mark by them regardless of their status. When I view indiv

txuser
liked 's comment

3 years ago

Most customers will have the cameras connected to a power source. This is clearly opinion, and not fact unless you have some data to back this up. Why do you think most SimpliSafe customers will buy a battery operated camera for $170 and then

txuser
joined community.

November 14, 2021

txuser
commented on 's post

4 years ago

Folks, This is a big one. We know you've all been clamoring for a particular missing piece in our lineup, and now it's finally here. We are delighted to announce that the SimpliSafe Wireless Outdoor Security Camera is available RIGHT NOW! The Outdoor Camera is feature packed, with everything you nee

Why isn't the solar panel available on Amazon? I'd rather use the panel like I do for my other outdoor cameras.

txuser
posted a post

April 20, 2021

4 years ago

When I woke up this morning, the system was not responding to my keypad, keyfob, or an activity in so-called protected areas. I walked through my entire house directly in front of half a dozen motion detectors without setting off the alarm. I had to unplug the base station before it finally worked.

txuser
commented on 's post

5 years ago

I have had 6 SimpliSafe cameras at my two homes for a couple years, 4 indoor and 2 doorbell. None of them have worked with any consistency.  Just the setup process alone is a tedious process that does not work most of the time.  Then when you do get a camera working, it does so for a few

I've always had problems viewing recordings in the timeline, but I used to could just click on "retry" and it'd finish playing. Now, I haven't been able to view hardly any recordings in their entirety since yesterday, including the user recordings I

txuser
commented on 's post

5 years ago

I think Simplisafe needs to fix this flaw. https://www.youtube.com/watch?v=YIfc_jQAB9g In theory someone shouldn't be able to do this as by the time they gained access to the house the alarm would have sounded, pretty bad this flaw is out there thought.

I am not worried about some random managing to break into my house and look for and actually find my hidden base station before setting off the alarm. By then I would have shot them at least twice.

txuser
commented on 's post

5 years ago

Hi folks, We're happy to announce that firmware update 1.5 is now live. We strongly recommend that you update your Base Station to this version, which includes many important performance and security improvements. If you've never updated before, here's how: Make sure you're connected to

Will this update automatic?? I never even use my keypads to know if there's a gear sign on them.

txuser
commented on 's post

5 years ago

I have currently have 1 home with the system and monitoring and use the app, I am adding another system in another home and wanted to know if I can use the same phone app to control both systems and if so how do I go about setting it up? Thank you, Dale

My original system was automatically completely deleted as soon as I added the new base station, including a smoke detector I believe is compatible with the new system. Said smoke detector is nearly 20 ft high, so I have not been able to add it to my