‎RichardOtter | SimpliSafe Support Home

RichardOtter

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November 14th, 2021

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RichardOtter
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4 months ago

Is there any way to have multiple log-ins to the same account? If not, is there a way to send suggestions to SimpliSafe engineers?

It's not called Simpli for nothing...

RichardOtter
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1 year ago

@davey_d​ The language in the FAQ on the combination smoke/CO detector is problematic and you all should change it. ASAP. It reads: Q. If the Smoke & CO Detector siren is going off, will my other SimpliSafe sirens sound as well? A. Yes, Simpli

RichardOtter
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1 year ago

I'm really surprised to learn that they aren't interconnected. This is a huge liability and violation of many county codes. This should be top of Simplisafes development priority.

RichardOtter
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1 year ago

My town requires wireless smoke detectors to be interconnected (as an alternative to hardwiring for older houses). I thought Simplisafe met this requirement, but this post leads me to believe it does not. I just bought 10 smoke alarms from you and th

RichardOtter
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1 year ago

The Problem: When a smoke or CO alarm head goes into the alarm state, it will sound its internal alarm, and alert the base station. This sets the base station off, and starts the process with SimpliSafe Monitoring. However, it does not alert any other heads in the home. This creates major problems w

RichardOtter
replied to a comment on 's post

1 year ago

The Problem: When a smoke or CO alarm head goes into the alarm state, it will sound its internal alarm, and alert the base station. This sets the base station off, and starts the process with SimpliSafe Monitoring. However, it does not alert any other heads in the home. This creates major problems w

I was under the impression that this was already a standard feature. I'm really surprised that it isn't Seems obvious given all of the competition in the smoke alarm arena.

RichardOtter
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1 year ago

@emily_s​ Any update on this? 3 months seems like a long time to get a software update for this important feature. I was ready to purchase 3 of these but now I'm on hold. Thanks

RichardOtter
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1 year ago

I just hopped on Simplisafe (best system on the market by far) to see if there was a way to interconnect my detectors. In my opinion, this is going to be the standard by state law in most states before the sale of your house and these types of detec

RichardOtter
commented on 's post

1 year ago

I need a device that in the event of a break in while I sleep, my security system could send a signal to a receiver that in turn activates a low power bed vibrator that would wake me. I can hear alerts quite well while awake and using cochlear implant devices, but when sleeping, I am totally deaf a

I understand that there are devices that can listen for a standard "T3" audio / siren signal used by some smoke detectors and that the device can then turn on other devices like room light, bed shaker etc.Does the SS smoke alarm use the T3 signal sta

RichardOtter
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1 year ago

Why is Simplisafe fighting so hard NOT to help the hard of hearing??? It is a business opportunity and quite frankly a moral obligation.......  And the reasons for NOT doing it is what exactly???   My wife has had sudden hearing