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SimpliSafe App without Monthly Plan
We just recently installed our SimpliSafe system. We want to use our SimpliSafe system without any monthly plan. I keep reading online, on Youtube, on Amazon reviews and on this SS Community Forum that much of the functionality of the app would be disabled if we do not sign up for any monthly plan. Many responses on this subject I saw online were from at least six months or years ago. Have SimpliSafe changed its "app without subscriptions policy" since? I hear that Ring and Nest Alarm allow you full use of their app even without signing up for their monthly plan. Can we still use the app on our cellphone to arm and disarm the alarm if we don’t sign up for any SimpliSafe monthly plan? Will someone please give me the latest update on this? Thanks. John
emily_s
Community Admin
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3.4K Messages
1 year ago
Hi @johntipo,
There are some app features that are only available with a paid monitoring plan - like Secret Alerts and Scheduled Arming. Without a paid monitoring plan, you’ll still be able to remotely arm and disarm your system through the app, view a live video feed of your cameras, snooze camera notifications, and receive push notifications when there is an alarm or an error with your system.
You can learn more about the features of all of our monitoring plans in this Help Center article.
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jessicaca44
1 Message
9 months ago
I have a similar question. I was under the impression that I could use the app without the monitoring system monthly plan… I thought I could still arm and disarm my home. I went to the app to arm it tonight, and every single sensor is gone from the app. I had around 15 of them, and it seems Simplisafe has erased them all after “cancelling” my plan?? In this case, how can I use the app?
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charismamesser
2 Messages
9 months ago
If I only get alarms (no cameras) and choose the free plan, can I still get push notifications from the app if an alarm is triggered if I do not pay a monthly fee?
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brimcm
2 Messages
3 months ago
Can we get push notifications when the system is armed and disarmed with out the plan? How do we set that up if available?
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AntonioC
4 Messages
7 hours ago
Something to consider, if you don't pay for a monitoring plan you can't cancel an alarm (even a false alarm) from the app anymore. The alarm will continue to sound until you physically go onsite to cancel it.
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