What are the service plan options?
Updated
NO CONTRACTS. NO COMMITMENTS. NO HIDDEN FEES.
In addition to our suite of products, SimpliSafe also offers a selection of subscription plans to provide additional layers of security.
Professionally Monitored plans start at $17.99*/month. We also offer a low-cost service plan for customers with cameras starting at $9.99*/ month.
All of our plans are paid monthly and have no contracts or hidden fees—so you can rest assured you're getting all the features you want when you want them. For more details on these plans, see below or contact our customer service team.
Below is a high-level comparison of our plan features. If you’d like to read about each plan in more detail, click on the plan name here or continue scrolling down:
Interactive Monitoring Plan (our most popular plan!)
Standard Monitoring Plan
Camera Only Subscription
Unmonitored
Interactive Monitoring Plan—$27.99*/month
This plan is our most popular and offers the most security for the low monthly price of $27.99.* With this plan you'll get:
24/7 monitoring and police dispatch
24/7 fire monitoring and fire dispatch
24/7 medical response dispatch
Water leak detection
Dangerous temperature detection
Built-in cellular connection
Control your system from your phone with the SimpliSafe App
Unlimited camera recording and evidence capture
Emergency medical response and dispatch
On-demand video recording
Smart Person Detection
Visual verification with priority police dispatch
Advanced phone alerts and family/friend alerts
Private notifications (Secret Alerts) for access to cabinets, safes, and more
SMS and Email notifications
Arm your system with Google Assistant or Alexa
Better home insurance discounts
Included Camera Subscription
With the Interactive monitoring plan you will also have access to a limited lifetime product warranty and 10% off future equipment purchases for your system!
You can check out this article for more information on what our Professional Monitoring plans protect against. Wi-Fi is required for camera and mobile app use.
Standard Monitoring Plan—$17.99*/month
With our Standard Monitoring plan, you'll get only the basic features without sacrificing any of the security. You'll get:
24/7 monitoring and police dispatch
24/7 fire monitoring and fire dispatch
24/7 medical response dispatch
Water leak detection
Dangerous temperature detection
Control your system from your phone with the SimpliSafe App
Built-in cellular connection
Live video feed of your cameras from the SimpliSafe app
System timeline showing up to 7 days of history in the app
View and change system and device settings
Lock and unlock Smart Lock via app
Alarm, error, and camera push notifications
You can check out this article for more information on what our Professional Monitoring plans protect against. Wi-Fi is required for camera and mobile app use.
SELF-MONITORING w/ CAMERA RECORDING—$9.99*/MONTH
If you only have a SimpliSafe Camera, you can still have access to enhanced features. For $9.99*/month for up to 5 cameras you'll get:
Access to recordings for 30 days
Ability to download recordings from the app to your phone or computer
Manual recording when viewing the live stream
Control your system from your phone with the SimpliSafe App
Please Note: This plan does not offer professional monitoring.
Use of all SimpliSafe cameras and basic app control features requires a Wi-Fi connection.
Unmonitored, No monthly fee
Some customers may choose to forego a monitoring plan and simply keep track of their system themselves. Self-Monitoring allows you to have access to basic features—though you will need an internet connection to access these features.
However, we do encourage you to at least test out our Interactive or Standard Monitoring plans—free for one month!—as these provide the most security for your home and control over your SimpliSafe system.
If Self-Monitoring ends up being the right choice for you, you will still have access to:
Live video feed of your cameras from the SimpliSafe app
System timeline showing up to 7 days of history in the app
Control your system from your phone with the SimpliSafe App
View and change system and device settings
Lock and unlock Smart Lock via app
Please note that without a monitoring plan you will not have access to:
24/7 professional monitoring and law enforcement dispatch
24/7 fire and emergency medical monitoring and dispatch
Download video recordings from the app to your phone
Receive better home insurance discounts
Check out this article for more information on what a Professional Monitoring plan protects against
Need more information?
If you'd like to learn more about our various monitoring plans, or if you'd like help deciding which plan is right for you and your home, contact our customer service team. We'll be happy to help!
*Monitoring prices may be subject to additional state sales tax