‎Device Battery Level and Signal Strength Now Available in the SimpliSafe® Mobile App | SimpliSafe Support Home
 
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Community Admin

Community Admin

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99 Messages

Device Battery Level and Signal Strength Now Available in the SimpliSafe® Mobile App

We are happy to announce that another popular feature request in the Community, the ability to view your devices' battery levels and signal strength, is now available in the SimpliSafe® Mobile App! 

 

Now, the SimpliSafe® Mobile App will show you your devices' signal strength with the Base Station, as well as their battery status, by displaying a battery usage icon and signal strength indicator next to the product's name.

 

You can check your devices' signal strength and battery status at any time by taking the following steps:

  1. Open the SimpliSafe® Mobile App on your phone or tablet
  2. Choose My System from the bottom navigation bar
  3. Select Device Settings
  4. You'll now see a list of all the products associated with this system, and next to the device's name you'll see the battery icon along with the signal strength indicator

For more information, check out the Device Battery Usage and Signal Strength in the SimpliSafe® Mobile App article in the Help Centre.

2 Messages

This AM my keypad announced low battery level. In the app the keypad battery level is good. Why do I believe?

Community Admin

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99 Messages

Hi @anitpatel

Please will you get in touch with our support team so that we can investigate this further. We want to ensure there are no bugs with this new feature, as well as to ensure that battery low events are logging correctly across all devices. 

Our support team has been informed and awaiting your contact. 
0800-456-1789

2 Messages

This AM my keypad made an announcement that the battery level was low. In the app the level is good for the same device. Which do I believe?

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