2 Messages
System weakness
Apart from exit/entry sounds being too low, now I find that the alarm will set even when a perimeter door is open. This is very poor security, are there any plans in place to correct this, before I fill in the review asked by SimpliSafe?
Sav_SS
Community Admin
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109 Messages
Thanks for raising this.
I can understand why it might feel counter-intuitive at first.
When an entry sensor is open and you set the alarm, the system will still arm, but it clearly alerts you that a sensor is open in the app and on the Keypad screen. Once that door or window is closed, it immediately becomes monitored. If it’s re-opened while the system is armed, it will trigger the alarm as expected.
This behaviour is intentional rather than a security flaw. Many customers want the flexibility to arm their system while leaving windows open (for example during warmer weather) so the rest of the property remains protected. Blocking arming altogether would remove that option.
If you want a specific door or window to stay open but still be protected, you can use a slim or additional magnet in the open position. That way, if the door or window moves from that position while armed, the alarm will trigger.
Things like exit/entry volume can be amplified by using the Auxillary siren if the volume from the Keypad is not satisfactory based on its position.
Happy to help further if you want to talk through the best setup for your home.
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