SimpliSafe keeps you protected 24/7!

In the event of a power outage, your SimpliSafe® Base Station is equipped with a backup rechargeable battery supply that will keep your Base Station powered for up to 24 hrs. It also features a cellular module and with a professional monitoirng plan will operate on a cellular network instead of Wi-Fi. The Base Station will automatically communicate on the cellular network if your Wi-Fi stops working and will automatically switch to battery power if you lose electricity.

What if I lose power for more than 24 hours?

Though we recommend contacting support if you need to change the batteries in your Base Station, if your power outage lasts longer than 24 hours, you can replace your Base Station's rechargeable batteries with different rechargeable batteries. It is important not to place regular, single-use batteries in the Base Station as this can negatively impact the device.