Your Panic Button can be customised to be a silent or audible alarm, and additionally be configured to request dispatch of different emergency services, like Fire or Police. 

The Panic Button settings will determine what happens when you press the Panic Button.

Audible

The default setting. Will trigger a Panic siren and a call from an operator. If you do not answer, we will try your keyholders next.

Fire

Will trigger a fire siren and a call from a Monitoring Agent. If you do not answer, we will try your keyholders next.

Silent

Will not trigger an audible siren on the Base Station.

*Dispatch services are available with an active Pro Premium Monitoring Plan.

Follow the instructions below to customize your Panic Button using the SimpliSafe® Mobile App or the KeyPad.

SimpliSafe® Mobile App:

1. Open the SimpliSafe® mobile app on your phone or tablet

2. Choose My System from the bottom navigation bar

3. Select Device Settings

4. Tap on your Panic Button from the list of devices

5. Click into Alarm

6. Make your selection of alarm types from the list available

7. Be sure to tap on Send to Base before exiting to save your settings

KeyPad:

1. Select Menu

2. Enter your Primary PIN

3. Choose Devices

4. Select your Panic Button from the list of devices

5. Scroll for Panic Alarm

6. Then make your selection for what type of alarm you wish for the Panic Button to trigger