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Outdoor Camera Firmware 1.18 (September 2023)
Hi folks,
The next firmware update is rolling out for the Wireless Outdoor Camera. As a reminder, your cameras update automatically, so there’s no need to take action. Learn more about the update process here.
Here’s what’s coming to your Cameras in Version 1.18:
- Improved connection to SimpliSafe® services
- Further reduced delay to livestreams
- WiFi performance improvements
- Fixes to address battery drain when no motion is occurring
- Partial fix for Outdoor Camera flashing blue issue
- Optimizations and stability improvements
khss123
20 Messages
2 years ago
Also adding myself as another customer with two brand new outdoor cameras that were purchased 4 weeks ago that I just realized today are also behind on firmware updates. Both of mine are stuck at 1.15.6.391. Had no idea there was a 1.16 update let alone the upcoming 1.18 one. I've been wondering why these cameras are SO slow to load even though I have them connected to solar power. It takes 7-10 seconds for each outdoor camera to load live view. And catches the very end of any motion or movement.
Looks like everyone is have the same problem that resetting and re-adding the cameras do nothing. Looks like Simplisafe's developers need to first fix why none of our cameras are auto-updating firmware to begin with, before trying to even roll out this 1.18 version.
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andy_192730
2 Messages
2 years ago
Mine are 1.15 too. They continually fail to record or show live view, even though the signal is ‘good’. Support seems to be clueless - only suggestion is delete and reconnect, which I have done several times. One minute the camera works then it doesn’t. Three cameras all the same. Paying for a monitoring service but looks like I need to rip SimpliSafe kit out and install a more reliable system! Such a shame but there you go.
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khss123
20 Messages
2 years ago
It's been an entire month since the 1.18 firmware update was announced and yet there's been no resolution for why our outdoor cameras are still not updating from the 1.15 versions. Yet the only response we get is a scripted copy and paste response of "it'll be rolling out soon" or "move your base station closer" as if that's not already obvious or a feasible solution. My base station is in the direct center of my house, across from my router and modem by a few feet, and my outdoor cameras equidistant to the base station. My cameras are just a month old and the same problem is happening with people whose cameras are 1+ year old. This isn't an isolated issue. Something is going on here. We need a solution to get this firmware pushed, especially since I have just 1 month left of my trial to test the full potential of these cameras.
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dmj_1
11 Messages
2 years ago
Well i wanted to see if they had improved the outdoor cameras as the reviews on the initial release were not stellar.
Let me as Support this:
Are new cameras sipping now at 1.18 or is Present stock still 1.15.
The fact you can’t force an upgrade is bad.
Apple manages to disseminate iphone upgrades pretty quickly and there are a “few” more iphones out there than there are SSafe outdoor cams.
I wanted to buy two some time ago, but waited.
Seems like I was pretty smart.
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PhilliesPhans
6 Messages
2 years ago
On October 16, 2023, we checked and saw that for the first time, both of our online cameras (some had dead battery or were otherwise offline) had updated to 1.18. Then, today, October 17, 2023, we saw that in the app, those cameras were both marked as “UPGRADING”. When we checked again a few minutes later, those cameras’ firmware was back down to 1.15. Something, somewhere, must be hard coded in some way to 1.15, or else 1.15 is taking false precedence over any newer updates. Please check your update code, fix it, and then for good measure pull the screwy 1.15 firmware off your update server.
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eamail2001
104 Messages
2 years ago
So a couple of days ago my 2 outdoor camera updated to that newer .18 update and last night reverses back to .15 update?!?!
What is going on???
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saab90089
20 Messages
2 years ago
So I checked my system this morning and I was pleasantly surprised to see that one of my cameras was up to version 1.18XXX...........ok this is good.
But my pleasantly surprised mood was quickly brought back down..........I looked on my keypad which noted an update was available so I went ahead and updated. After doing this I checked my cameras again and the one camera was back to version 1.15XXX.
WHAT ARE YOU DOING SIMPLISAFE!!!!!! Clearly the 'system update' is causing the outdoor cameras to be set back to version 1.15?!?!?! Seriously!?
Ian C.
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protofish
11 Messages
2 years ago
My 3 are still at .15. I deleted and re-added one of them to see if that would prompt an update; aside from being a bit labor intensive, it did no good. I'm OK with .15; however, my original question was about battery life (time between recharges) which sucks (literally). Still no answer for that. I appreciate the replies from Emily (thanks Emily), but there really should be some info from the dev team about this request, and is it on their radar, or not? To be honest, our previous system with ADT was much easier, except it was all hard-wired in the house and more expensive. Do we get what we pay for?
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lance843
1.1K Messages
2 years ago
Still no word as to what happened with the update? We need to know something
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lance843
1.1K Messages
2 years ago
Anyone going to let us know what happened to the 1.18 update for the outdoor cameras? They all went back to 1.15, is anyone going to let us know what's going on.
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Lsp999
70 Messages
1 year ago
One of my outdoor camera's firmware rolled back from 1.18 to 1.15. My two other outdoor cameras are on 1.15. Is the update getting rolled back?
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saab90089
20 Messages
1 year ago
UPDATE 10/24/23:
Please note Emily_s (from simplisafe?) has posted an update (post #3) that 1.18 was rolled out but the developers found performance issues and rolled back to 1.15.
Hopefully we will continue to get updates but we'll see I guess.
Ian
(edited)
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gdaniel67
4 Messages
1 year ago
My outdoor camera kept recording movement when there was none. I needed a Simplisafe update. I went to both keypads and downloaded the update. Also one keypad had disconnected from my internet. I reconnected it. Outside camera seems to be working properly now.
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saab90089
20 Messages
1 year ago
Just wanted to post an update........
Sometime in December I noticed my outdoor camera's were both at firmware version 1.18.XXXXX. I do not know specifically when they updated.
The issue I was having where there would be an event in the timeline but no video was available - this has improved greatly. I'm not sure if it is due to the firmware update (improved connection?) or if it is just happenstance.
As noted in other thread(s) - I would like to have more control over how long the recording (& spotlight) goes when motion is detected. Depending on the camera to 'detect motion' and keep recording is horrible.
Ian
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protofish
11 Messages
1 year ago
Well, 2 of our cams are now at 1.18 and 1 cam is at 1.20! So updates happened. I'm hoping this improves battery charge retention. Thanks SimpliSafe.
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