‎Some initial observations for improvement.... | SimpliSafe Support Home
ruairidhhamilton's profile

Monday, February 28th, 2022 5:33 PM


Some initial observations for improvement....

Outdoor Camera

  • Ability to set the camera motion detection and alerts to turn on only when set in Home or Away mode.
  • Blocking out activity zones only prevents recording and alerts – it does not stop the camera from being triggered e.g. light will still come on if movement is detected in excluded activity zone.


Indoor Camera

  • Offer option of wall mounting and battery powered so that the camera is not confined to sitting on a surface and close to a power socket.


Key Pad

  • Offer the option to silence and/or adjust volume of the chimes in exit and entry modes.



  • Allow instant trigger for each sensor separately for Home and/or Away mode i.e. not an instant trigger across all modes set to alarm.  For example, an instant trigger in Away mode by not in Home mode.
  • Introduce geo-fencing with actions and/or reminders when you exit and enter a defined zone.
  • Should have the option of reducing further the entry and exit delay in Away mode.
  • Base unit entry sensor chime and voice prompts still seem quite loud in low setting – should allow for a further lower setting. A slide bar with number rating from 0 – 5 for example.
  • Further customisation of base station light would be good e.g. over colour choice for a given status, brightness, on/off setting for a given status.
  • Should allow the option to trigger an alarm and/or dispatch via the app. If a would-be intruder were seen from the outside attempting to gain access, there should be the ability to trigger and alarm ahead of an intruder gaining entry and triggering an alarm.
No Responses!
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.