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MGSR's profile

Tuesday, July 18th, 2023 2:29 PM

Simplisafe Smart Lock

Automatic lock mode locking faster than 30-seconds.

System state: disarmed

Door sensor state: closed

Consistency: inconsistent, but often

Equipment: only a few weeks old

Lock positioning/turning: aligned and smooth cycling.

Why is my lock doing this?

Community Admin

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2.4K Messages

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10 Points

8 months ago

Hi @MGSR, 

The Smart Lock shouldn't auto-lock faster than the 30 second interval. I would try toggling the auto-lock setting off and back on again in the SimpliSafe mobile app to see if that makes the setting stick.

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