‎Does SS Even Maintain This Forum? | SimpliSafe Support Home
 
ronsec's profile

182 Messages

Tuesday, April 28th, 2020 4:36 PM

Does SS Even Maintain This Forum?

I know they don't actively participate here much, but how about at least doing basic maintenance?   There are 1174 Chinese spam posts in the lower section of this forum rendering it pretty much useless.  Geeez!

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2.8K Messages

4 years ago

That's what my other post was about a week ago, the elephant in the room.   I think it's pretty clear the forum is not a priority (for quite awhile now).

182 Messages

I thought that's what you were referring to but the thread took another direction.  So I started a more direct thread! LOL

Captain

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6.1K Messages

4 years ago

@coltmaster1, @ronsec, given the investment in time and money SS has put into the new help center, I doubt the forum will even exist in the near future.  It is now harder to find, not as active as it once was and other routes to the customer is cheaper and easily supported (facebook, instagram etc).  But being only a shill of SS, what would I know? :_)

182 Messages

4 years ago

Count is now up to 1986 Chinese spam posts!

1.2K Messages

4 years ago

1986 was a great year!  It brought us Aliens, Ferris Bueller, Stand by Me, Top Gun, Crocodile Dundee, Three Amigos, Star Trek IV, and of course, Howard the Duck!

Why is this relevant?  It's not, but neither are the Chinese Posts.  At least they are in a boring part of the forum.  :)

182 Messages

4 years ago

LOL!

182 Messages

4 years ago

2512 Latest Count!  Talk about Chinese viruses!

1.2K Messages

4 years ago

It's not just SS that got bombarded.  Do a search for the username that was used and it's all over the internet.

Here's an example.

https://www.personifyleadership.com/users/hdfjskdjfjdsdsk01/topics/

182 Messages

4 years ago

Now we have 90 in the Installing and Using section!   Soon no more usable forum!

182 Messages

4 years ago

All cleaned up!  Good job SimpliSafe!

1.2K Messages

4 years ago

We live to complain another day!!  :)

2.8K Messages

4 years ago

Captain, but their FB page isn't exactly helpful either, lol. I've never looked for their instagram (absolutely no interest thanks), and they don't respond on their twitter either, unless they are being snarky to another company (halftime ad comes to mind).  

Too bad they don't bring the chat back, for the two weeks it was available, it was freaking awesome!

Captain

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6.1K Messages

@coltmaster1  I agree with you, don't use their FB, twitter or any other access to SS except this forum, email and phone.

2 Messages

4 years ago

LOL they don't even maintain their own customer service or returns department let alone this!

8 Messages

4 years ago

I would have never bought the product without this forum.
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