Scheduled Arming disappearing from available options

@Schubda22​ thanks for reporting. We're investigating a possible issue in the app where the feature may become invisible.

But in the meantime, if you haven't already, we suggest deleting the app and reinstalling.

Hi @scottricharddavis_1, 

I'm sorry to hear this - the Scheduled Arming feature should certainly still be in your app! I would try deleting the SimpliSafe mobile app and redownload it to ensure that nothing is cached. If that doesn't help, could you please let me know which version of the SimpliSafe app you have and your operating system?

@emily_s​ No the feature is gone. Also the arming reminder feature just goes to a blank page. I have the latest version. I have deleted and reinstalled. I have cleared cache, etc. Nothing works. every morning the alarm turns itself off. I have been talking to "Kurt" at Simplisafe and no one in your tech department can solve this problem. Today we are goingto delete my account and my total profile and seeif that finally removes this feature. Not a good roll out...

@scottricharddavis_1 please give me an update after you finish this test with Kurt. If it is not successful, I will send your case over to our engineers.  

I have the same issue and have had for months.  Support is useless as no one can explain why the function went away and when it will come back.  Meanwhile, my system continues to follow the schedule I set when the option was available.  Very frustrating.

@kenwong​ Scheduled Arming is part of the Fast Protect and Self-Monitoring with Camera Recordings plans. Learn more about our plans here.