8 Messages
Scheduled Arming
I had the scheduled arming on my app. But it went away on its own...... Unfortunately I had set this up and now I cannot undo it? I have been working with Simplisafe on this problem but they cannot seem to find a fix. This was not a good roll out of a new feature! Now everyday my alarm disarms itself, even if I am not home and out of town!
emily_s
Community Admin
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3.4K Messages
2 years ago
Hi @scottricharddavis_1,
I'm sorry to hear this - the Scheduled Arming feature should certainly still be in your app! I would try deleting the SimpliSafe mobile app and redownload it to ensure that nothing is cached. If that doesn't help, could you please let me know which version of the SimpliSafe app you have and your operating system?
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scottricharddavis_1
8 Messages
2 years ago
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bmartorano
6 Messages
2 years ago
I have the same issue and have had for months. Support is useless as no one can explain why the function went away and when it will come back. Meanwhile, my system continues to follow the schedule I set when the option was available. Very frustrating.
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keembo
2 Messages
2 years ago
I’m having the exact same issue. Followed all the steps that I’ve been told. I honestly can comprehend how back the company is as a hold. The podcast advertising this should be help liable for people buying this junk
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raims430
7 Messages
2 years ago
I have the app installed on my phone (primary) and my wife’s phone (secondary) the scheduled arming feature does not show on my phone but it does on my wife’s phone. I have deleted and reinstalled the app and it still does not show. I need the feature on my phone as I’m the one that controls the system. My wife just has it on her phone as a backup.
App version: 2078.68.0
iOS: 16.4.1
(edited)
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raims430
7 Messages
2 years ago
I have the app installed on my phone (primary) and my wife’s phone (secondary) the scheduled arming feature does not show on my phone but it does on my wife’s phone. I have deleted and reinstalled the app and it still does not show. I need the feature on my phone as I’m the one that controls the system. My wife just has it on her phone as a backup.
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