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Outdoor Camera siren continues after alarm is canceled
The Wireless Outdoor Camera has a built-in siren that can trigger to relay the alarm from the security system inside the home. Users have previously reported that after an alarm event occurs, and after disarming to disable that alarm, they are still hearing the Outdoor Camera’s siren continue to sound.
Unfortunately, after working with some of the users in this thread, and investigating internally, we have not been able to replicate the issue. If this issue is happening for you, please let us know in this thread and we’ll reopen the investigation.
In the meantime, I would suggest making sure that your Base Station is up to date with the latest firmware version, and try moving it closer to the side of the house where the Outdoor Camera is located. Both would help with improving the link to the Outdoor Camera - and that might help resolve the issue above as well.

312lavela
11 Messages
2 years ago
Background:
I mistakenly triggered a false alarm by closing a window when the alarm was on. Evidently instead of the motion sensor detecting "closed" (which shouldn't trigger alarm) it instead saw "closed/open/closed" which triggered the alarm. This is a separate issue which I need to resolve. Most likely by adjusting the positioning of the sensor components.
Question:
Once I turned the alarm off, the base unit siren stopped but several of the outdoor cameras continued to emit the siren sound for several minutes. I was just on one side of the house so I don't know if all the cameras sirens were active. It being 5am I was most concerned with stopping the noise. I could not find a way to do this via app etc., so I had no choice but to wait it out. Over several minutes the siren noise diminished an eventually stopped altogether. It was similar to a capacitor being depleted of electricity.
Has anyone else encountered this situation and if so did they discover a way to remedy it?
Thanks in advance!
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