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Thursday, November 2nd, 2023 2:46 PM

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Outdoor Camera siren continues after alarm is canceled

The Wireless Outdoor Camera has a built-in siren that can trigger to relay the alarm from the security system inside the home. Users have previously reported that after an alarm event occurs, and after disarming to disable that alarm, they are still hearing the Outdoor Camera’s siren continue to sound.

Unfortunately, after working with some of the users in this thread, and investigating internally, we have not been able to replicate the issue. If this issue is happening for you, please let us know in this thread and we’ll reopen the investigation.

In the meantime, I would suggest making sure that your Base Station is up to date with the latest firmware version, and try moving it closer to the side of the house where the Outdoor Camera is located. Both would help with improving the link to the Outdoor Camera - and that might help resolve the issue above as well.

11 Messages

2 years ago


I mistakenly triggered a false alarm by closing a window when the alarm was on.  Evidently instead of the motion sensor detecting "closed" (which shouldn't trigger alarm) it instead saw "closed/open/closed" which triggered the alarm.  This is a separate issue which I need to resolve.  Most likely by adjusting the positioning of the sensor components.


Once I turned the alarm off, the base unit siren stopped but several of the outdoor cameras continued to emit the siren sound for several minutes.  I was just on one side of the house so I don't know if all the cameras sirens were active.  It being 5am I was most concerned with stopping the noise.  I could not find a way to do this via app etc., so I had no choice but to wait it out.  Over several minutes the siren noise diminished an eventually stopped altogether.  It was similar to a capacitor being depleted of electricity.

Has anyone else encountered this situation and if so did they discover a way to remedy it?

Thanks in advance!

Note: This comment was created from a merged conversation originally titled Outdoor camera siren continues once alarm is turned off

Community Admin


5K Messages

Hi @312lavela ,

It sounds like there might be some interference getting in the way of the signal. So the cameras are getting the signal to start the sirens, but not the signal to stop. Eventually, by default, the sirens will stop on their own after 4 minutes.

Do you happen to have brick, adobe, or other dense material in the walls of your home? Otherwise, we might be able to move the Base Station to a different spot, where communication might be easier.

11 Messages

Thanks for your reply Davey.

Interference sounds like a possibility but I would think it works both ways.  That is, I'd see a past history of the cameras were having difficulty retaining connection to the base unit.

I have good signal/connections to all the cameras with the exception of one which has a good connection but repeatedly goes off line for some unknown reason and needs to be reset too often.

Base unit is within 30' of the two cameras I know were emitting the siren after the alarm was disabled.  Moving the base unit closer would mean moving it into the kitchen (not likely) and even further away from other cameras on the other side of the house.  That is to say, the base unit is closer to these two cameras than to any others with the exception of one indoor camera.

Typical home construction for California.  Wood frame stucco with minimal brick facades in the front of it.  Exterior/interior walls not as thin as a bamboo hut but closer than most.  These are "outdoor" cameras after all.

I have know idea how to test your interference theory practically.  It would be good to somehow test without having the alarm go off.

11 Messages

I mistakenly, once again, triggered the alarm this morning by opening a window before disabling the alarm.  And once again even though I unarmed the alarm seconds after it was triggered, the outside camera sirens continued doing what sirens do for the entire 4 minutes before shutting off.

I guess I could disable the sirens on the cameras to solve the problem, but this seems like an overstep.

The problem is the "duration" the siren emits noise.  For 10-15 seconds, your neighbors assume you inadvertently set off the alarm.  A full 4 minutes wakes everybody and is worth a look out the window to see what's up.

Any suggestions would be appreciated!  

2 Messages

Happened to me too! Really annoying!

4 Messages

Mine did the same thing today. Accidental triggered the alarm, shut it off, but my outdoor camera continued to blast the siren. The only way I could get it to stop was to view the live feed from the camera, and then I turned off the siren for the outdoor camera (through the app). 

there’s got to be a better way for the siren to stop when the system has been disarmed 

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