longer record time for outdoor camera

That was a lame explanation.  Update your software so the user can decide whether battery life and band width is more important than getting a much needed extended record time.  If you can’t update your software with this option, what good are simpli safe cameras 

@davey_d​ ok I have a good example. My house camera is facing the front of my house. 2 cars pull up and a guy gets outs and walks up to my neighbors car that she's in. He opens her door the camera shuts off. Only to find out the next day he is her ex and he just beat her senselessly in the street. But instead of me having footage to hand over as evidence, I can only show that the guy walked up to the car because the 1 minute mark was up on the record time. Which I thought it would keep recording. But it doesn't. There was plenty of motion so why does it always stop at 1 minutes or 1.05 minutes?

@davey_d​ but that doesn’t make sense because I think what everyone is saying, at least in my sense, is that it doesn’t record the entire time they’re here. I had a delivery the other day and my garage camera did g catch the actual package being left just arrival and such. So it needs to be longer because it isn’t recognizing every movement 

@krys10michelle​ the others are asking for camera to continue to recording for a longer period after the detected motion. Whereas I'm saying the camera will continue recording only if the it continues to detect motion. So the original poster is right - if the intruder decided to stay perfectly still for a few seconds, the camera recording will stop. But obviously it will start recording again if they move.

Sounds like for you, you're looking to catch the event from even before the motion trigger. We have a different feature that can help with that: Performance Mode. You can learn about it on our Help Center.

I'm lucky if I get 1 minute and four seconds. 

@mecca32​ and @honeybadger,

If you are experiencing a lag between your cameras' recordings, or recordings stop and start again when there is still motion, I would recommend using the Connection Check tool in the SimpliSafe mobile app. This tests your camera's connectivity, and provides you with a list of steps to improve your signal strength, if needed. 

To run a connection check:

1. Tap the “Cameras” icon at the bottom of the SimpliSafe® mobile app
2. Choose the gear icon in the upper right corner
3. Select your camera
4. Under “Connection” select “Connection Check”
5. Tap “Start Connection Check” to find your camera's connection strength

I along with others have the same issue.  Why don’t you folks admit the issue and fix it.  So, every time I get an alert and a short video, I have to do a connection check to confirm what I already know?  Please SimpliSafe, don’t insult us suckers who succomed to your marketing gimmicks.

I agree, seriously starting to rethink my monthly subscription to this system if they can’t listen to the community with such a simple request. We need longer video times or this system is simply not safe to have. Most of the time it catches vehicles approaching then cuts off when the car parks. The camera doesn’t start recording again until the person has basically already approached my home and is walking back to the vehicle. Didn’t sign up for this to get a quick shot of a car and a persons back. Way cheaper systems have this option so the fact that this doesn’t at $190 a camera is ridiculous. 

@rr0198​ The Outdoor Camera was designed to record until it no longer detects motion, but if motion resumes shortly after, there shouldn't be a lag in the time it takes for the camera to begin recording again.

Since you are seeing this lag, it can help to bring the Base Station a little closer to the camera in question, as the Base Station tells the camera when it should begin to record.

@emily_s​ 

Really Emily?  Move my base station closer to the camera?  How do I know when to move the base station in anticipation of the camera activating movement.  And what does that do for the other cameras then?  I would be running around the house like a chicken with my head cut off with the other 4 cameras I have.  Or are you suggesting I get a base station for every camera?  Seriously, that was the absolute most ignorant post I have ever read and an insult to your Simplisafe customers.

@emily_s​  my base station is very close to the camera and for me all my cameras are plugged in and not on battery. I’m not sure why they are not taking us seriously and at least give the user the option of having a longer record time. 

@rr0198​ 

iI totally agree. I plan on returning my 3 outdoor cameras within the 60 day trial. It’s apparent that the developers do not listen to the community. Such a short recording time is inadequate and not safe.

I would at least like for the recording time to be longer than one minute when I manually make a recording. It’s one thing for the motion to set it off, but if I turn on the camera to record something it’s on purpose and it might be longer than one minute.

@eburdin​

This!! 
it’s quite annoying to record something for one minute at a time. My log is not only full of one minute recordings, but it takes a little for the video to pop up asking if you want to watch/save/delete it and then the camera has to reset so you can attempt to continue recording. A whole 15 seconds lost of what you are trying to capture in between each minute.

I also feel this drains the battery faster as the camera is working more than just recording for as long as I’d like.

Today I installed two Simplisafe outdoor cameras. Sadly the barely 20 second videos I get are not adequate.  They barely capture a short piece of the actual activity.   If I cannot extend the record time I will be forced to return the cameras. This is sad!

I am not sure if it made the difference but I reduced the resolution to 720 and retested both cameras.  In both cases the recording continued until I went back in the house - close to a minute each. I am much happier now.