1 Message
Disable Outdoor Camera Deep Sleep when connected to Power Adapter
Hello, I have a suggestion for a future update. I, as well as many others I’m sure, have wired all my outdoors cams to get power from an outlet so I don’t have to worry about battery charging. I understand you try to conserve battery usage by putting the camera into sleep mode until motion is detected. However, this remains so even if connected to power. It would be nice to have the option for the camera to always be in awake status and connected to WiFi when powered as the time to wake the camera and connect to check on things is pretty sluggish even if in close proximity of WiFi router.
Official Solution
davey_d
Community Admin
•
5.7K Messages
9 months ago
Hi folks,
With the arrival of Firmware 1.20, Performance Mode is now live! Check out our announcement here.
7
rensi
1 Message
2 years ago
This is a great recommendation!! I hope it's already in their development window but if not they need to get this added.
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DougOK
8 Messages
2 years ago
Years ago there were rumors of a SimpliSafe PoE camera. I know SimpliSafe finally just released the new outdoor battery powered camera. And their whole deal is simplicity through wireless...
So the SimpliSafe cameras connect to WiFi, not directly to the the base station like the sensors. And WiFi connections outside the home (through the bricks) is typically not stable. Camera connection stability is the biggest reason to provide a PoE camera option.
SimpliSafe did finally release a true outdoor camera that is battery powered. And it is still WiFi connected.
The argument that PoE is not "simple", and thus it goes against their target market, is not a good argument. A flaky WiFi connection is also not "simple", it is frustrating. Our SimpliSafe doorbell often gives the message "Your camera is disconnected from the internet" when trying to view the live feed even though the WiFi access point is 10 feet away through the wall.
Yes provide the WiFi and battery powered cameras to hit the standard "simple" market, but also create a PoE camera for us users with a little more technical ability. After all, it is us tech savvy who are the main influencer of a brand - people ask our opinion. Currently I say no to SimpliSafe cameras because the WiFi experience is too flaky. We simply need PoE.
It would also be a WAY cheaper and simple product to produce. No battery, no WiFi chips and antennas. Just the camera, power module, and ethernet chip.
So is there any update on a PoE camera?
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DougOK
8 Messages
2 years ago
It would be even better if it were a PoE (power over ethernet) camera. That would solve the power/battery issue and provides a rock-solid network connection.
0
eazyeazy
11 Messages
2 years ago
If my outdoor camera is hardwired with a power source, there should be an option to disable "deep sleep" for a faster camera wake.
I literally just had an wanted visitor in my yard and couldn't see their face because the camera woke when they walked away... I get that your product is new and iterative but this is just a straight up product design flaw and lack of ownership to ship this product in its state when your users need fast and responsive alerting.
When can we expect this to be shipped out as a firmware update?
5
Cchip93
1 Message
2 years ago
What I would give to be able to buy hardwired cameras that I can reliably access on a dime and have recording 100% of the time. Understand please that customers will line up down the street to have such a system. Granted, installation will be more challenging but the end result is infinitely better. WiFi is NOT dependable even with range extenders.
What I want from Simplisafe is simple... Cameras which I can hardwire to power and the internet. I currently run backup power to sensitive electronics such as my computers, router and doorbell camera. It is a dream to have access to these systems when power goes out. However, the wifi is never 100% reliable even when using a close access point. Being able to connect every camera (doorbell camera, indoor and outdoor cameras) to my router directly would be amazing!!! If I were also given an option to take video footage and store it up to 72 hours total on a backup drive... WOW. I'd love to have all my security equipment through Simplisafe. It would simplify everything security for me. Until then resorting to a different camera configuration with a different company Is all that I can do.
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frasierlinde
3 Messages
2 years ago
Simply, I would invest in Simplisafe if they offered PoE cameras.
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0
rhallman
13 Messages
1 year ago
+1 for needing the outdoor camera, when plugged in to an AC adapter, to NEVER sleep. People walk into the field of view and before the camera wakes they have turned around and there is no way to see a face. I suspect there are times when there are no recorded events at all because the camera was sleeping. PLEASE UPDATE THE FIRMWARE so that the camera knows STAYS AWAKE when it has power >=95%.
0
ryannell
6 Messages
1 year ago
SimpliSafe is this not easy to tweak or implement?
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davey_d
Community Admin
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5.7K Messages
1 year ago
Hi all,
I am very excited to report that this feature is now IN DEVELOPMENT! We'll keep you updated when we have more info about when it will start to roll out.
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captain11
Captain
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6K Messages
1 year ago
Just back from Europe on vacation and live stream on the phone app for the outdoor cameras (all of the cameras for that matter) were quick and reliable. Through incremental improvements with firmware and app updates, the outdoor cameras boot up to live stream pretty quick now.
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0
worthing
716 Messages
11 months ago
Hey @davey_d is this being worked on for the new indoor camera too? Or just the outdoor camera?
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