Sorry to hear you had trouble. You can change your payment method either through the webapp, or the SimpliSafe app on your phone. You can find instructions for both on our Help Center here.
But if you run into further issues, we suggest giving our Support team a call at 800-548-9508. Our agents can make the change for you.
@gailtom You can add your new credit card information to your account using either the SimpliSafe mobile app or web app. If you visit this article in our Help Center we provide step-by-step instructions on how you can add your new credit card.
Official Response
davey_d
Community Admin
•
5.7K Messages
3 years ago
Hi @pbburnet ,
Sorry to hear you had trouble. You can change your payment method either through the webapp, or the SimpliSafe app on your phone. You can find instructions for both on our Help Center here.
But if you run into further issues, we suggest giving our Support team a call at 800-548-9508. Our agents can make the change for you.
1
jimyodadean
1 Message
1 year ago
It’s is absolutely STUPID that you can’t delete old payment cards on their crappy app!
0
gailtom
1 Message
1 year ago
How do I enter my new credit card?
3