‎Need to change card number | SimpliSafe Support Home
 
pbburnet's profile

Wednesday, May 18th, 2022 3:22 PM

Need to change card number

I want to change my VISA card number.  I have a new card number.  I need to pay my bill.  Help.

This post was created from this reply on different post

Official Solution

Community Admin

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5.3K Messages

2 years ago

Hi @pbburnet ,

Sorry to hear you had trouble. You can change your payment method either through the webapp, or the SimpliSafe app on your phone. You can find instructions for both on our Help Center here.

But if you run into further issues, we suggest giving our Support team a call at 800-548-9508. Our agents can make the change for you.

1 Message

3 months ago

It’s is absolutely STUPID that you can’t delete old payment cards on their crappy app!

1 Message

2 months ago

How do I enter my new credit card?

Community Admin

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2.6K Messages

@gailtom​ You can add your new credit card information to your account using either the SimpliSafe mobile app or web app. If you visit this article in our Help Center we provide step-by-step instructions on how you can add your new credit card.

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