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brimcm's profile

Tuesday, August 27th, 2024 1:54 PM

Monitoring Plan for Push Notifications

Can we get push notifications when the system is armed and disarmed with out the plan? How do we set that up if available?

This post was created from this comment on different post

Official Solution

Community Admin

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5.7K Messages

2 months ago

Hi @brimcm ,

You are describing "General Activity" type notifications. You'll need either the Fast Protect Monitoring Plan or the Self-Monitoring with Camera Recordings Plan to enable them.

You can toggle the setting on the SimpliSafe app:

  1. Tap the My System tab on the bottom
  2. Select Alerts & Notifications
  3. Select Push Notifications

If your plan supports it, you will see "Warning" and "Activity" type notifications on that page.


You can learn more about what's included for each plan in the What are the service plan options? article on the Help Center.

2 Messages

So unless you pay the "ransom" for monitoring the system is useless! You have to go home to see if anyone broke in or not.

Quite a system you designed there! 

I will probably throw this out and find a system that actually will be useful if someone breaks in. 

I don't want to have the system monitored, I just want it to notify me when someone either shuts off the alarm or breaks in.

The solution you mentioned above is not valid, you can not change the settings.

I defiantly would not recommend this system. There are far better systems out there if you want monitoring and they provide the equipment. As far as buying a system that actually notifies you that something has happened, even the cheaper systems like blink can do this for less.

(edited)

Captain

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6.1K Messages

@brimcm​ "Ransom" in my opinion is a bit out of context here. Did you research the monitoring plans before you purchased your system?  This has been the policy/structure for a while now. I do agree SS can make it easier to access the plans, costs and features/capabilities of each.

(edited)

2 Messages

@brimcm​  I’m a customer and I’m really dissatisfied. If my cameras pick up motion, I get a very weak push notification that you can’t even hear. Ridiculous when you paid this kind of money.

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