Using Your System
Account & Billing
Monday, January 27th, 2020 12:00 AM
3 months ago
4 years ago
6 months ago
Long time customer now disturbed by the second monitoring cost increase with in a year; $3 monthly increase in Sept 2022 and now another $2 increase in Sept 2023. Is this a result of new private equity firm ownership?
@leojmcdermottjr We do our best to keep our prices stable and only make modest changes when truly necessary to continue investing to provide you with the best possible experience and security. Keeping our customers safe and making that safety as accessible as possible is our priority.
We have been a leader in disrupting and broadening access in the home security industry, introducing the DIY installation model and offering accessible professional monitoring rates. In keeping with this, we will always strive to have affordable and transparent pricing for our customers.
How much is the initial charge and monthly charge?
@loradav123 The SimpliSafe system is completely customizable, so its price depends on the devices you want to protect your home. You can take a look at the shop page on our website to get an idea about price ranges, and take a quiz to build your perfect system.
Regarding the cost of monitoring, we have three different plans at different prices. If you take a look at this article in our Help Center, we break down each monitoring plan so you can find the perfect option for you.