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schreiber51801

1 Message

Monitoring Cost

Why is Simplisafe's monitoring service costs so much more than other companies? Ring is only $10 per month for Premium and Simplisafe is $25 per month

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sevensiamesecats

2.2K Messages

Actually, SS was the price leader (for PROFESSIONAL monitoring).  Ring is a new competitor, and their price is attractive.  Just keep in mind 2 things.  1) We don't have any experience on how GOOD their monitoring is, and 2) they are owned by Amazon, who is famous for starting with a low price and then when everybody signs up, boosting it.  Or discontinuing the service.

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ride525

181 Messages

Ring does NOT do visual verification, a must for some police.

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usmaak

351 Messages

I'm coming into this after paying ADT $58 per month, with them raising it at least once per year.  This is a bargain to me.

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undeleted

1.2K Messages

I agree with usmaak.  My wife and I went to Wendy's the other day and spent 21 bucks for lunch.  In the grand scheme of things, SS is cheap.

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route_66_guy

198 Messages

I have only paid $14.99 since I signed up 6 years ago.  I haven't found a need to be able to control the alarm from my Smartphone.  Leave the house, turn it on; return home, turn it off.  Simple, as in SimpliSafe!

In the 6 years I have had SimpliSafe I have never had a problem with any of my 16 sensors, and the 3 false alarms I had were all my fault.

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leojmcdermottjr

3 Messages

Long time customer now disturbed by the second monitoring cost increase with in a year; $3 monthly increase in Sept 2022 and now another $2 increase in Sept 2023. Is this a result of new private equity firm ownership? 

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emily_s

Community Admin

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3.4K Messages

@leojmcdermottjr​ We do our best to keep our prices stable and only make modest changes when truly necessary to continue investing to provide you with the best possible experience and security. Keeping our customers safe and making that safety as accessible as possible is our priority.  

 

We have been a leader in disrupting and broadening access in the home security industry, introducing the DIY installation model and offering accessible professional monitoring rates. In keeping with this, we will always strive to have affordable and transparent pricing for our customers.

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loradav123

1 Message

How much is the initial charge and monthly  charge?

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emily_s

Community Admin

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3.4K Messages

@loradav123​ The SimpliSafe system is completely customizable, so its price depends on the devices you want to protect your home. You can take a look at the shop page on our website to get an idea about price ranges, and take a quiz to build your perfect system.

Regarding the cost of monitoring, we have three different plans at different prices. If you take a look at this article in our Help Center, we break down each monitoring plan so you can find the perfect option for you.

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