At this time, SimpliSafe accounts are only capable of single-user logins. To give your family member access to your account, you would have to share your login credentials with them so they can log into your account.
But our devs are working on a multi-user account feature so you can add multiple users to your account. Once this feature is ready to roll out, we will be sure to update the Community!
@heatherthompson That article is incorrect. At this time, SimpliSafe supports single-user login only. However, the capability for multi-user login is in active development. When it is ready to roll out, we'll let the Community know.
@tbriski27 My wife and I have shared our account, and app logins, for over 10 years with no issues. My daughter, years ago while living at home, made it 3. Works fine.
You shouldn't have to undertake insecure practices like sharing a user name, password and adding multiple multifactor phone numbers to be able to access a security system for your home. It's been years, where is this feature at?
When will this feature be updated? This is a huge issue, I should not have to share a login for my husband and I to be able to access the security system app.
@jessicamccartney22 I have asked others this before and will ask you: why is it an issue for you and your husband to share a log in? Again, my wife and I have done it for over 10 years with no issues. What am I missing? (And of course, SS is actively working on this to allow multiple logins available for one system.
Official Solution
emily_s
Community Admin
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3.4K Messages
2 months ago
Hi @tbriski27,
At this time, SimpliSafe accounts are only capable of single-user logins. To give your family member access to your account, you would have to share your login credentials with them so they can log into your account.
But our devs are working on a multi-user account feature so you can add multiple users to your account. Once this feature is ready to roll out, we will be sure to update the Community!
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captain11
Captain
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6.1K Messages
2 months ago
@tbriski27 My wife and I have shared our account, and app logins, for over 10 years with no issues. My daughter, years ago while living at home, made it 3. Works fine.
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de1905
1 Message
2 months ago
You shouldn't have to undertake insecure practices like sharing a user name, password and adding multiple multifactor phone numbers to be able to access a security system for your home. It's been years, where is this feature at?
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stevelotto78
1 Message
1 month ago
This is simply unsafe then A user should be able to create their own login with their own email And password and be added to your account
1
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jessicamccartney22
1 Message
10 hours ago
When will this feature be updated? This is a huge issue, I should not have to share a login for my husband and I to be able to access the security system app.
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