1 Message
How many people can I add on to my account
Where do I go to add multi people to see my cameras like my family member
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Where do I go to add multi people to see my cameras like my family member
• US
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Official Response
emily_s
Community Admin
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3.4K Messages
Hi @tbriski27,
At this time, SimpliSafe accounts are only capable of single-user logins. To give your family member access to your account, you would have to share your login credentials with them so they can log into your account.
But our devs are working on a multi-user account feature so you can add multiple users to your account. Once this feature is ready to roll out, we will be sure to update the Community!
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captain11
6.7K Messages
@tbriski27 My wife and I have shared our account, and app logins, for over 10 years with no issues. My daughter, years ago while living at home, made it 3. Works fine.
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de1905
1 Message
You shouldn't have to undertake insecure practices like sharing a user name, password and adding multiple multifactor phone numbers to be able to access a security system for your home. It's been years, where is this feature at?
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stevelotto78
1 Message
This is simply unsafe then A user should be able to create their own login with their own email And password and be added to your account
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jessicamccartney22
6 Messages
When will this feature be updated? This is a huge issue, I should not have to share a login for my husband and I to be able to access the security system app.
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sojorrn
1 Message
Good question
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bmesserall
1 Message
Shocking that SS does not have this feature integrated in their platform. I would have thought this would be a no brainer day one feature. Frontpoint had it with our previous system. If they don’t have it by now, that means they’ll likely never have it. Wish I would have known before buying…bummer
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dlpsr
1.7K Messages
For me, it always been a why? 🤔. The reluctance to add some simple new features that appear easy when I'm comparing devices?
Fear of overwhelming users? Don't want to? What? Simple business model, which is aged? You can have both simple and features laden with user choice. Two or more models? RF Extenders. Genius! Lol
Being a rigidly closed system means users rely on them for features and they won't or don't or can't provide many with any expediency.
As far as I can determine, Simplisafe is primarily programmed with Python. Internal hardware & storage type capability unknown.
For comparison only; Home Assistant is also programmed primarily in python. Separate user logins and passwords to the primary system, as determined by the administrator.
Both are open source free software integrations. Donations accepted of course for continuous updates and support.
Security integration has Endless security users & pins, security zones/areas, don't arm with doors open toggles, sirens, wifi paid monitoring, actually resembles Simplisafe but on steroids, arm home, away, arm night, arm custom bypass, arm vacation, but has all those wished for features here and then some. All DIY too.
Example; I just setup geofence arming and disarming by tracking my phone or a user.
I'm not recommending or advising switching or adding unless you have some time on your hands, it's all DIY and requires a bit of technical ability. Don't want a private designation on my lengthy rambling post.🫢
But if you can use cell phone and a PC adequately, that's the extent. Know how to plug in an Ethernet cable? A 120VAC power device? A USB dongle? Can read documents and follow directions? Have patience? Willing to learn? Set a static IP address? Etc.
If this, then that automations, or technical in YAML programming similar to HTML for web pages. Learning curve of course.
Not just a security device, I'd describe it as home automation device. Compatible with 1,000s of devices, 1,000s of APIs. Free user provided blueprint automations etc. etc.
Maybe it's their strict adherence to a almost entirely closed Simple system or perhaps lack of programming talent here or over there or somewhere. Or limited # of devs.
I'm just saying, the features asked for here often, the one in this thread for example, shouldn't be that difficult to provide IF they had the inclination & talent to do so.
Seems to be an our way or the highway approach. If it's not broke, which it is in several areas, then don't fix it. Which they don't. Rigidly inflexible to the point of self destruction as to future growth. Word gets around. Count on it.
Lastly, I'm not writing this to sway someone from their Simplisafe system. It has it's simple uses. Arming, Disarming, sirens work if breached, if sensors are still connected. Monitoring etc. etc. I still arm it and disarm it, well my phone automations actually that for me. My bad. Lol
It just a head scratcher to me as I said in the beginning. WHY?
I own a bunch of Simplisafe sensors & cameras. I still use the sensors for redundant security backup.
Cameras with self monitoring are rather useless and mostly visual deterrents. Expensive ornaments. Live view is too slow to see a perp, unless he stands still in front of a camera while it wakes up..detection though works better, again the Why?
I could or might be a cheap, not worth their trouble customer again for self monitoring with cameras for detection only. It'd provide me some value for in close & personal detection videos. That's currently in their hands and requires some flexibility on their part.
Which so far has been rigidly inflexible and is still TBD. Soon.
I accept their decisions, could care less actually. It's their business, and the rigid inflexibility, run it however they wish, which they do. But they're getting left behind quickly. IMHO. Of course then there's my decisions to deal with now. I can also be rigid and inflexible if necessary.
Becoming a future niche only business, along with the other providers of locked & or limited security systems, with eyes only for monitoring fees & retention. Based here, but 3rd party subcontractors for almost..every service. The way of the world I suppose.
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FmichaelT
2 Messages
I too would appreciate having the ability for my wife and I to have individual logins in the event I am unable to get to my phone for any reason. This really needs to be resolved as it has clearly been "in progress" for months. I will be watching this for a resolution.
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kagenaw
3 Messages
Can we get an update on any progress that's been made on this? Is there an estimated launch date for being able to have multiple users and user permissions?
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joenkelly13
1 Message
So I'm order for my wife to access the cameras, he has to use my login, which sends me a login code on my phone, and then she uses the code that I give her? What if I'm not able to give her the code that's sent to my phone? This is crap
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justinmachleit
1 Message
Any updates? I live in a home with roommates who all need access. Infuriating how old this thread is and still nothing has been released.
Set my system up just today, and already disappointed.
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dbjhoward
1 Message
I need this feature so my property manager can do their job. When will it be available?
I read through this thread — sharing passwords for a security company is a ridiculous suggestion and is not acceptable for my use case
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theolands
1 Message
This is ridiculous. There needs to be a way to have multiple users with individual permissions. I want my children to be able to use the app to see the camera, but I don't want them to have the same permissions as me. I just ordered my system and am now considering returning it.
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tompos
1 Message
Any update on this?
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