WiFi Disconnecting and Reconnecting Constantly

I am having the same problem.  Rep said move base station closer to router.  Didn't help.  I also rebooted router.  Didn't help.  I also switched to an alternate Wifi system.  Didn't help.  Has anyone been able to resolve this problem?

Recently moved and prior to moving I had no issues, then after moving my base station has been doing this. "Technical support" has been worthless, reading off a script which contains all the troubleshooting steps I've already tried (I have a background in IT)

Was having the same issue.  I have a wifi analyzer and saw one signal that was stronger than the router wifi.  
I looked up the MAC address of the stronger signal and found out it was a wifi Roku streamer that was only 4 feet from my SS3 base station, running on the same band as the SS3.  Once I changed it to the 5 Ghz wifi band, the problem went away.

Frequent WiFi drops are a classic symptom of interference. If your router is too close it might be interfering; if it is too far or behind too much “wall” the signal might be too weak (or too inconsistent, despite showing strong strength). If other WiFi-connected devices are too close, they may be interfering. It’s all really trial and error of moving candidate devices closer to/further from each other to hopefully find placements that work. You want your router and other devices to be far enough away to not cause interference but at the same time router not so far away the signal is too weak or inconsistent. 

This continues to be a  problem for many people. And the solutions of "design your network around our POS" are ludicrous. It is NOT our networks! 

Since yesterday morning, my Simplisafe lost wifi at:

07:57

08:30

09:08

12:06

22:16

02:48

The last of which woke me up due to notification, which is why I'm typing this at 04:30. This is a typical pattern; it goes for days with no problems, then 2-3 days with constant problems. 

I have an AC5700 router and I can simultaneously wirelessly stream multiple HD streams on my 2.4 ghz band, near or far away from the router. I rarely use 2.4 for that but it can be better for far rooms or outside. The point is it can be done without issue. I also have other IoT devices on my 2.4, with zero issues. 

Simplisafe is the only device that struggles. It consistently has signal strength lower than other devices, whether close or far away from the router, and the strength wildly fluctuates from bad to worse, without anything changing in setup. Right now my printer is one floor up in a room 35 feet away, and it has signal strength of - 53 db. Simplisafe is 15 feet from my router and is at - 84 db. A micro pc in the same room as the Simplisafe is at - 35 db and it's inside a cabinet with audio equipment and all kinds of interference generating things. I can stream MP4s at 30+ Mbps on that with no issue and copy files from a server on the network at 18+ MB/s. That's megaBYTEs. 

I have a static IP reservation for Simplisafe so it is not a DHCP issue. I have tried creating a guest network solely for it. Every crazy nonsense that Simplisafe suggests. 

Hack companies will always resort to nonsense about the customer's network setup. 

The denial is almost as annoying as the problem itself. Face it, there is a problem with your hardware. If I had to guess I'd say it was whatever antenna configuration is in there for the three kinds of wireless this thing uses are all interfering with each other.

If I didn't have so many Simplisafe devices I would switch away. 

Neighbors' WiFi can also cause interference, especially if living in close quarters with them (apartment, condo, townhouse, or even houses that are less than 30m (~95 ft) apart. To deal with this, you may have to do one or a combination of the following:

• Try different 2.4GHz channels on your WiFi network - specifically 1, 6, or 11 - if your WiFi network hardware allows it.
• Try moving your base station to a location away from the perimeter of your home, that is more toward the center of it, to get it further away from the range of neighbors' WiFi networks.
• Of course, you still need to avoid your own sources of interference, such as being too close (1m / 3ft) to other electronic devices, WiFi-connected lights, kitchen appliances such as microwaves, or "dumb" LED lights (meanings ones not designed specifically for some kind of non-WiFi wireless control like Philips Hue), while still being 3-6m (10-20ft) from the the SS3 base station's connected WiFi access point.

It's very frustrating, but unfortunately, this may require a holistic approach in which you may have to consider the relative-to-each-other locations of many of your electronic and WiFi-connected devices, but it is really the only reliable way to troubleshoot and resolve sources of interference.

The explosion of WiFi-connected IoT devices over the last number of years has created a really crowded airspace in our homes, that SS3's connectivity hardware is clearly not designed for the way our phones, computers, and TV streamers are. If you're not able to find a holistic spatial configuration of all your connected and electronic devices, you're probably best off cancelling your Internet/App-based interactivity and just use your pin pad to arm/disarm the system; no need to pay the extra $25/mo if you can't get it to work reliably.

Or better yet, you might just be better off looking into an alternate security system that can better handle today's crowded home airspace, with all the IoT devices we're filling them with, since this doesn't seem to be a priority for SS.

Thanks for the time you put into your response. However I feel almost like you didn't read what I wrote. I literally spent my entire post talking about how adapting a network around this device problem is insane. What I didn't mention is I even went so far as to try another router connected to mine in as an access point and connecting to that, and further changing my router out altogether to a spare. Same nonsense. Half the time the base station won't even see a network. When it does, it gets stuck on "securing the connection." It manages to get past that, we go into the disconnect cycle. 

Imagine if all the devices you mentioned had the same kinds of adjustments required? Channels? Locations? Neighbors? Too many devices? How would wifi ever be a thing that worked?? 

It's just designed poorly, and it clearly isn't a priority for them. They continue to deny there is anything wrong with these units. As I said before, denial of this, blaming the users, and making no efforts is what makes this beyond just annoying and into the realm of poor business practices. Again, as for moving away from them, I should say goodbye to hundreds of dollars of equipment? And for disconnecting as a default, I don't see the point in having an unmonitored alarm system. 

Not to flex, but I have a degree information technology with specialization in network design and service provision. I've designed and deployed networks for three different businesses in media manufacturing that have tens of thousands of square feet filled with all sorts of manufacturing equipmment, and labs filled with PCs. All of these things cause radio frequency, mechanical, and electromagnetic interference. The devices connected wirelessly ranged from laptops, tablets, phones, shipping and scanning hardware, printers, environmental controls, just about anything you can think of. I can count the number of problems I had with those deployments on one hand. 

It's time to own up. 

Oh yeah, forgot about this:

Definitely on me though, right? 

Same problem here.  The support person on the phone noticed it was a firmware problem with many of the base stations.  They sent me a new base station and said it would have the latest firmware that wasn't broken.  It arrived today and had multiple firmware updates as soon as I turned it on.  My keypad wouldn't connect to it at all.  Since I can't configure WiFi on it they tried to use the cellular radio but that wasn't working.  They then had me open the new unit and unplug and plug in the radio module but that didn't fix it.  So, the new base station is junk as well.  The online support help was a total joke.  I wish I had enough room to post the entire text chain.  I'm done with SimpliSafe.  My, how they have fallen.